Outlook attachements not showing in OutlookExpress

[Guest]

Hello,
On one of our computers when I send a mail with attachement to a
OutlookExpress client, I can't see the attachement. The size of the mail
indicates that the attachement is sent but you can't see it. When I sent a
message in plain text I can see the attachement but not when I use the RTF of
HTML.
We are using Outlook 2002 SP3.
Thanks in advance

 

[Hal Hostetler [MVP-P/I]]

Never use RTF to send messages to Outlook Express or any other email client
but Outlook. All other email clients will either get no attachment at all,
or they'll get an attachment named Winmail.dat which they can't open. Use
either Plain Text or HTML:

http://support.microsoft.com/?kbid=287720
OL2002: Attachments Are Not Visible to Some Recipients When You Use TNEF
http://support.microsoft.com/?kbid=290809
OL2002: How Message Formats Affect Internet Mail
http://support.microsoft.com/?kbid=197064
OL2000: (CW) Winmail.dat Attachments Included in Received Messages
http://support.microsoft.com/?kbid=224817
OL2000: Transport Neutral Encapsulation Format (TNEF) Basics

Decoders for this type attachment can be found here:

http://www.slipstick.com/addins/decoders.htm
Decoder Tools

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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