Outlook Additional menu entries and crashes

[Manfred Matzinger]

Hi guys,

The problem in detail:

Step 1: I delete "outcmd.dat", "extend.dat" and "FRMCACHE.DAT".

Step 2: I start outlook -> everything is normal.

Step 3: I open any folder from the folder list -> a second "Adobe PDF" (from
Acrobat 7.0) menu appears on the left side.

Step 4: I close outlook -> outlook crashes.

Step 5: I start outlook again -> 2 "Adobe PDF" menu items appear on the
right side.

Repeating steps 3 - 5 add additional "Adobe PDF" menues.

Closing outlook without opening any folder before does not add any menu
entry. In this case, outlook closes without crash.

Hope, anyone can help me...

Best regards,
mmatzing

 

[Can-so]

Go to tool/options/other/ and check the two addins bttons. remove adobe. and
see if this resolves your issue.


--
"Bother," said Pooh as he struggled with the computer.

"It never does quite what I want."

"I wish Christopher Robin were here."

 

[Manfred Matzinger]

Hi,

Hm - i can't find Adobe Acrobat under the standard and/or the COM plug-ins.

Any further idea!?

Best regards,
Manfred

 

[Can-so]

remove and reinstall your adobe?

--
"Bother," said Pooh as he struggled with the computer.

"It never does quite what I want."

"I wish Christopher Robin were here."

 

[Manfred Matzinger]

Hi again,

also tried already - same result. :-(

Anybody else with this behaviour?

Best regards,
Manfred

 

[Diane Poremsky [MVP]]

Follow these instructions to disable it.

http://www.slipstick.com/outlook/ol2002sp3.htm#acrobat

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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