Outlook adding a background on replies

[Kevin Weilbacher]

I have a user running Office XP on a Windows XP. When she replies to
incoming email, Outlook is adding a background, a very faint checkered
format with very light blue lines. You can ahrdly see it, but it is there.
Also, her signature text gets added, but in a very light color of yellow.

I have changed everything possible that addresses default text color and
font. She definitely does NOT have any background image configured within
Outlook. And yet it persists.

I read somewhere else where the problem may be with using Microsoft WORD as
the email editor.

I did a search of the Outlook newsgroups, and found one or two prior
references to a similar situation. So I know I am not alone in dealing with
this problem.

Any help out there???
Thanks,
kw

 

[Nikki]

Try going into her Outlook:
TOOLS menu
OPTIONS...
Select the MAIL FORMAT tab
Click the DOWN triangle next to "Blank" in the Stationery Picker.
Select NONE.

The BLANK stationery is the grid line background that you see.

--
Nikki Peterson [MVP - Outlook]

I have a user running Office XP on a Windows XP. When she replies to
incoming email, Outlook is adding a background, a very faint checkered
format with very light blue lines. You can ahrdly see it, but it is there.
Also, her signature text gets added, but in a very light color of yellow.

I have changed everything possible that addresses default text color and
font. She definitely does NOT have any background image configured within
Outlook. And yet it persists.

I read somewhere else where the problem may be with using Microsoft WORD as
the email editor.

I did a search of the Outlook newsgroups, and found one or two prior
references to a similar situation. So I know I am not alone in dealing with
this problem.

Any help out there???
Thanks,
kw

 

[Kevin Weilbacher]

Thanks.

So "blank" doesn't mean "blank"? it means grid lines? Makes you wonder what
they were smoking when they decided on that? My dictionary defines blank
as: "devoid of any writing, images or marks; an empty space or place".
Sounds like their minds were the only thing blank!

(Don't worry .. just a bit of sarcastic humor! I'll take a look at her
settings again on Monday).

-kw

 

[Nikki]

Too funny! I agree, this threw me for a loop in the beginning too.

--
Nikki Peterson [MVP - Outlook]

Thanks.

So "blank" doesn't mean "blank"? it means grid lines? Makes you wonder what
they were smoking when they decided on that? My dictionary defines blank
as: "devoid of any writing, images or marks; an empty space or place".
Sounds like their minds were the only thing blank!

(Don't worry .. just a bit of sarcastic humor! I'll take a look at her
settings again on Monday).

-kw