B
Bob Smith
HI All,
I'm new to this group but have found a problem with 4 different client
machines at 4 different businesses since 4-15-2006
Background:
1. all machines running windows XP pro with SP2 and all updates
installed
2. All machines using microsoft office 2k3 with microsoft outlook 2k3
as primary mail client
What happened:
on 4-15-2006 there were 4 security updates for windows XP available
on the MS update site:
KB912812 - (affects internet explorer)
KB911567 - (affects outlook express)
KB911562 - (data access componets)
KB908531 - (windows explorer)
The above updates were downloaded via the 'automatic updates' setting
for windows XP in the start->control panel -> system ->autoupdate
panel. All four of the above machines had the same entrys and had the
same updates installed via the automatic updates (it was a busy day
yesterday uncovering this problem)
After the download, the windows address book for each personallity
(user.wab) would not open and the message shown:
"the file you are trying to open appears to be corrupted"
However, the administrator.wab would open properly.
after trying to re-construct the corrupted WAB with no success I
thought, the address books worked before the update, so I un-installed
the above updates via 'add/remove programs' and after the reboot
the affected WAB worked properly.. go figure.
To prove this correct I set one of the machines to automatically
download and install the updates and waited until today, checked the
machine and sure enough, the user.WAB was corrrupted again. So I
uninstalled the updates and 'became an author"
I tried just removing KB911567 (outlook express patch) but this didn't
help, I had to remove all 4 of the updates for the address book to
work.
Presently I have emailed my users to uninstall the above updates and
set the 'autoupdate' section to 'notify, but not download' until I
figure out the problem.
if I should be posting this in another newsgroup, please tell me which
one you would suggest,,, thanks,
Has anyone else seen this problem?//
thanks
Bob
Robert Smith Consulting
Fort Bragg, California
I'm new to this group but have found a problem with 4 different client
machines at 4 different businesses since 4-15-2006
Background:
1. all machines running windows XP pro with SP2 and all updates
installed
2. All machines using microsoft office 2k3 with microsoft outlook 2k3
as primary mail client
What happened:
on 4-15-2006 there were 4 security updates for windows XP available
on the MS update site:
KB912812 - (affects internet explorer)
KB911567 - (affects outlook express)
KB911562 - (data access componets)
KB908531 - (windows explorer)
The above updates were downloaded via the 'automatic updates' setting
for windows XP in the start->control panel -> system ->autoupdate
panel. All four of the above machines had the same entrys and had the
same updates installed via the automatic updates (it was a busy day
yesterday uncovering this problem)
After the download, the windows address book for each personallity
(user.wab) would not open and the message shown:
"the file you are trying to open appears to be corrupted"
However, the administrator.wab would open properly.
after trying to re-construct the corrupted WAB with no success I
thought, the address books worked before the update, so I un-installed
the above updates via 'add/remove programs' and after the reboot
the affected WAB worked properly.. go figure.
To prove this correct I set one of the machines to automatically
download and install the updates and waited until today, checked the
machine and sure enough, the user.WAB was corrrupted again. So I
uninstalled the updates and 'became an author"
I tried just removing KB911567 (outlook express patch) but this didn't
help, I had to remove all 4 of the updates for the address book to
work.
Presently I have emailed my users to uninstall the above updates and
set the 'autoupdate' section to 'notify, but not download' until I
figure out the problem.
if I should be posting this in another newsgroup, please tell me which
one you would suggest,,, thanks,
Has anyone else seen this problem?//
thanks
Bob
Robert Smith Consulting
Fort Bragg, California