Outlook 2007 will not send or receive email

[Scott]

ISP is AT&T; all pop & smtp settings triple checked; ISP email works online,
but will not go via Outlook. Used system restore feature--no change. Used
"repair" feature on MS Office 2007 original install CD--no effect.
Sample error message:
Task '(e-mail address removed) - Receiving' reported error (0x80042108) :
'Outlook cannot connect to your incoming (POP3) e-mail server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'
AT&T Tier 2 tech support says it is an MS Windows or Outlook software issue.
This is happening on an HP/Compaq Presario desktop model SR2150NX, with
1.75 GB ram, running Vista Home Basic.
Could somebody please help?

 

[Pat Willener]

Many possibilities; have a look at http://support.microsoft.com/kb/813514

Best bet is that firewall is preventing the connection, or AV
integration interferes with Outlook.