outlook 2007 will not open after upgrading to windows 2007

[kclark]

Cannot open Outlook 2007n after upgrading from Vista to Windows 2007, says
cannot open files.

 

[Ben M. Schorr, MVP]

Can you be a little more specific about what EXACTLY the error message says?

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
while you click the icon) See if this helps:
http://www.officeforlawyers.com/outlook/tsol.htm#safe

Have you tried starting Outlook with the /resetnavpane switch? See if this
helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[guymaine]

Running Win7 and Office Pro 2007 since published last year. Booted up this
morning; check email; no problems. Installed update KB981793 and KB982632,
rebooted and receiving these messages: Cannot Open the Outlook Window and
"Cannot Start Microsoft Outlook." Tried changing switch to resetnavpane --
"Not valid. Verify Switch."

Really need some help. On deadline for client. Thanks.

 

[Orland, Kathleen]

exactly what did you type to reset the navpane? The error suggests a syntax
or spelling error.

 

[guymaine]

Should have mentioned that I cannot open it in Safe Mode either.

Have gone to every referenced site -- they all give me the same solution
which will not work. I don't even know who to pay to fix it

 

[guymaine]

Clicked on "flying Windows" icon where Start button used to be.

Typed: Outlook.exe/ resetnavpane

I have been working on this for 6 hours. Am soooo frustrated.

Thanks for any assistance you can give.

 

[Orland, Kathleen]

There is a space between: outlook.exe and /resetnavpane

 

[Orland, Kathleen]

Same command with the same space for safe mode:

Start > Start Search > outlook.exe /safe
(space between outlook.exe and /safe)

 

[Ben M. Schorr, MVP]

Or hold down CTRL while clicking the Outlook icon.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[Duncan McC]

As Kathleen says, the *correct* command line is:

outlook.exe /resetnavpane

(note where those spaces are!