Outlook 2007 SP1 - can't remove an account

[Klaus Jakobsen]

Hi there.

I'm trying to do something which should be very simple - remove an email account which used to be the primary account, and now a retired account.

If I go to "mail" in the control panel, select configure email accounts and then select the "e-mail" pane where I click the non-standard account which I want to delete, after which I click delete - I get this message (translated): You can not delete this Outlook data-file. The configuration settings in the file will be copied to the new standard file. You can delete the account once these settings have been copied.

However, closing all programs etc. doesn't give me anything. No settings are copied.

If I instead go to the datafile pane and try to remove the datafile, I'm told that "the file has been associated with an account, so I can't delete it - but I can delete the associated account on the 'e-mail' pane".

And that brings me into an eternal loop...

So how does one do something as simle as removing a retired (Exchange) account from Outlook? It should be so simple...

 

[Brian Tillman]

I'm trying to do something which should be very simple - remove an
email account which used to be the primary account, and now a retired
account.

If I go to "mail" in the control panel, select configure email
accounts and then select the "e-mail" pane where I click the
non-standard account which I want to delete, after which I click
delete - I get this message (translated): You can not delete this
Outlook data-file. The configuration settings in the file will be
copied to the new standard file. You can delete the account once
these settings have been copied.

What type of account is it? Which account to you have designated as the
default account? DO you have more than one data file? If so, which data
file is the delivery location? Do you have the retired account configured
to deliver to a separate data file?