Outlook 2007 - SMS Link (mobile text) crashing outlook

[keng]

I have installed the sms link for moble text messaging. if I know the phone
number and add it as an email address, it works fine. However, something has
happened so that even though I see a mobile contacts address book, when I
select it, outlook crashes. if i do a new, text message that outlook book
also crashes. says outlook has stopped working.

I have looked for how to uninstall the sms link and start over but I hve not
seen anything on that.

anyone else running into this problem? any fixes? this is a great tool but I
dont remember everyones phone numbers.....

 

[joey022461]

I have the same issue... CONSTANTLY crashing when I switch to access different email accounts.
How many times do we need to 'report' this to microsoft... unless there is a corrupt profile??

Any solutions? Ideas?

 

[mdooley]

Try this...
Control Panel -> Mail -> Show Profiles -> Select your profile-> Select
Properties -> Select Data Files -> click on tab "Address Books"... look for
"Contacts (Mobile)" if there, select it and click remove and then close and
OK all the way back out -> restart Outlook and the address book entry Contact
(Mobile) should be gone from the Address Book drop down list and Outlook no
longer crashes when using SMS service "Text Messaging" and selecting the
"To..." or "Address Book". Worked for me, hope it works for you.

 

[joey022461]

SMS messages in Outlook 2007

Did not work, in fact it is even worse.

I I choose, NEW, text msg..
I enter the phone number in the TO box, type my message..

Hit send, it opens up the address book (which my Business Contact Manager Contacts are NOT included there) asks me to choose a name...

I choose a name and it sends... but I get an EMAIL not a text msg..

And it still crashes on occasions too...

Cant figure it out, even when following instructions

 

[lellobello]

I have the same exact problem.

I believe it started with Office 2k7 SP2, not sure though

in any case, extremely annoying (in the range of 50 crashes a day) and
unbelieveable that this hasn't been fixed yet.