Outlook 2007 slow print window.

[Reinie]

Similar to the Outlook 2003 (?) question by "teri", dated "9/27/2005 11:15 AM
PST", I got a new XP computer with XP Home and Office 2007.

When printing an email from Outlook (by clicking the printer icon), it may
take a minute for the job to be queued. I can do no other work in Outlook
while waiting for for this.

It sits there,then a "Connecting to Printer" window pops up, and disappears,
then some time later (10 or 15 seconds) another "Connecting to Printer"
window pops up, and disappears, then, some time later (up to almost a minute)
another larger window displaying a printer pops up, and disappears, and the
job is queued, and I can again work in Outlook.

If I print another email, a second later, it may queue in seconds. A third
email, seconds later, may also queue in seconds, or it may be back to the
minute of waiting.

Printing in Excel and IE and other non-MS apps does not have this issue
(they print in seconds)... only Outlook is a problem.

The default printer is a network printer attached to a Win 98 PC. Before
this fancy XP machine, I had Win 98 and the print jobs queued in a second.

I have uninstalled and reinstalled the printer to no avail.

What can I do to get my Outlook print jobs to queue in just a few seconds?

 

[carrie]

I also have the same problem. I'm running XP SP3 with Office 2007. Outlook
takes almost a minute to print to a network printer. Our network runs off a
Linux server, so perhaps that's the problem? When there's no Microsoft
Exchange server everything goes haywire?

We also noticed in Microsoft Access 2007 that changes could not be made when
the default network printer was not turned on.

Why is there an EXTREME connection with Office 2007 applications and the
default printer? How does a printer connection freeze all installed
workstation applications? Is there a setting I can change to alleviate my
pain??

 

[mjoy]

Hi. I realize that this is a pretty old post, but I thought I'd bump it and see if anyone has a solution. I've been trying to troubleshoot a similar problem on one computer in my office, with no luck so far.

In addition to the "Connecting to Printer" dialog and delay, it only prints the header, or header and quoted messages, but not the actual message. Usually works on the second try.

I'm new to this forum, and would appreciate any suggestions!

Thanks

 

[pegulator]

Outlook 2007 Prints Only Headers

Hi. I realize that this is a pretty old post, but I thought I'd bump it and see if anyone has a solution. I've been trying to troubleshoot a similar problem on one computer in my office, with no luck so far.

In addition to the "Connecting to Printer" dialog and delay, it only prints the header, or header and quoted messages, but not the actual message. Usually works on the second try.

I'm new to this forum, and would appreciate any suggestions!

Thanks

I am having this exact same problem. Some steps taken thus far include:

renaming the outlprt file and having it rebuild

repairing office

reimaging the machine

replacing the machine!

connecting the printer directly to the computer via USB

changing the printer to spool entirely before printing

updating the print driver

etc, etc, etc.

This is happening to one user. I'm about to have the mailbox rebuilt on the backend. User is running XP sp3, Outlook 2007 sp2, and Exchange 2003.

 

[mjoy]

pegulator, looks like you're tried more than i have, still with no results. i also had it rebuild the outlprnt file, etc.

sounds like this may indeed be a server side issue.

post results after the mailbox rebuild!

thanks for chiming in on this, i've found many reports of this issue, but no solutions.

 

[pegulator]

I found the resolution, at least in my environment. User was getting a bunch of officelifeboathang errors when she would have printing and crashing problems. Here is what I did to resolve it:

[font=&quot]Go to c:\Program Files\Common Files\Microsoft Shared\Office12 and rename OFFLB.EXE to OFFLB.EXE1 and create an empty executable called OFFLB.EXE. This will resolve the crashing issue.[/font]

It appears that the Office lifeboat app is too aggressive when dealing with network delays and detects a delay as a "hang". It then attempts to recover the app that it thinks is hanging, leading to these extended delay times. Anyway, it worked for us and I finally was able to close my ticket with the admin who was having this problem.