Outlook 2007 save to network problem.

[Pitti]

Hello,

First, sorry about my bad english.

So here is the problem, and some background info.

OS: Windows Vista 32-bit with SP2
Office: Office 2007 SBE with SP2 (includes Outlook)
Server: Small Business Server 2003 Premium

Problem: When receiving email to Outlook with attachment (example, pdf,
jpg, about 4Mb and larger), cannot save it to the network location
(mapped drive). It is possible to save local disk (example C:\Test -
folder).
When tried to save to network location, Outlook starts to saving
attachment, but takes about 30 second, and then comes pop up info
"cannot save the attachment". Then I checked to the network drive, and
there is *.tmp-file which is same size as attacment that I tried to save.

I all ready tried to clean Outlook temp-folder, but no help.
I also tried to Re-register a .dll by clicking Start/Run then type
regsvr32.exe ole32.dll

So any help is really welcome here.

Best Regards,
Pitti

 

[James Luo]

Does the issue only happen to your machine? How about the outlook on other
colleagues' machines?

The symptom can happen with problematic NIC driver, please install the
latest driver on the machine, and see if the issue still persists

The same issue will also happen due to third party software, please disable
all third party software on the problematic machine, like Anti-Virus
software, firewall, and then see if the issue still appears

The suggestions in the KB 214073 may also help
http://support.microsoft.com/kb/214073

 

[Pitti]

Hello,

Just some more info-update.
I also tried to disable Vista network SMB2.0 to SMB1.0, but no help.

So if anyone have a idea what would help, I would be very happy to get
information.

Best Regards,
Pitti

 

[James Luo]

Have you tried the suggestions above? Could you let me know the results?
Thanks!