Outlook 2007 - Save Attachments to Network

[emeraldisleforge]

I have one laptop with Vista on it on our network. He also has
Outlook
2007. Everything works OK except he can't save file attachments in
Outlook
to a network drive. When he tries he gets a message saying the file
can not
be copied, but it leaves a 0KB file with the file name where he tried
to
save it. He can save the file to his desktop & then copy or move it
to the
network OK.
Any idea if I can fix this for him?

Thanks!

Mike

 

[Guest]

How is he saving the file when he gets the error? Also, is he working in
offline mode?

 

[Joe Grover]

Does the user have Delete permissions on the network drive? I've found that
when Outlook saves a file to a network drive it creates a file and a temp
file, then deletes the temp file when it's done. Giving the user Delete
permissions made this behavior stop.

 

[emeraldisleforge]

He is doing a Save As:. Yes he has full access to the network where
he is trying to save files to.

Thanks!

Mike