Outlook 2007 - Program is trying to access e-mail address informat

[Guest]

I have a program that needs to synchronize with Outlook and since upgrading
to Office 2007, I am now receiving the message "A program is trying to access
e-mail address information stored in Outlook. If this is unexpected, click
Deny and verify your antivirus software is up-to-date......." What setting
do I need to change in Outlook 2007 so that I am no longer prompted with this
message?

 

[Roady [MVP]]

That application then isn't talking to Outlook in a secure way and your
virus scanner isn't up-to-date or doesn't report its status to Windows.
Check for updates on your sync application and also on your anti-virus
solution.

If you really want to go past all this you can change the prompt behavior in
Tools-> Trust Center-> Programmatic Access

 

[Guest]

I used the option: Tools-> Trust Center-> Programmatic Access
but it still behaves in the same manner.

That application then isn't talking to Outlook in a secure way and your
virus scanner isn't up-to-date or doesn't report its status to Windows.
Check for updates on your sync application and also on your anti-virus
solution.

If you really want to go past all this you can change the prompt behavior in
Tools-> Trust Center-> Programmatic Access

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a program that needs to synchronize with Outlook and since upgrading
to Office 2007, I am now receiving the message "A program is trying to
access
e-mail address information stored in Outlook. If this is unexpected,
click
Deny and verify your antivirus software is up-to-date......." What
setting
do I need to change in Outlook 2007 so that I am no longer prompted with
this
message?

 

[Guest]

Actually, this option "partially" worked. I no longer get the warning UNTIL
I am using the other software to submit work orders. (I am using Help Desk
software that is open/running all day. Originally, I got the warning
constantly. Making the change you suggested stopped that warning. But now
when I go into the Help Desk software to submit/assign a work order, that
work order has to be e-mailed to a technician......this is when I get the
warning again. If I click ALLOW, the e-mail is sent, if I click DENY (just
to see what would happen), I get the following message:

"MAPI (Microsoft Mail API) is not installed on this machine"

Any suggestions?

I used the option: Tools-> Trust Center-> Programmatic Access
but it still behaves in the same manner.

That application then isn't talking to Outlook in a secure way and your
virus scanner isn't up-to-date or doesn't report its status to Windows.
Check for updates on your sync application and also on your anti-virus
solution.

If you really want to go past all this you can change the prompt behavior in
Tools-> Trust Center-> Programmatic Access

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I have a program that needs to synchronize with Outlook and since upgrading
to Office 2007, I am now receiving the message "A program is trying to
access
e-mail address information stored in Outlook. If this is unexpected,
click
Deny and verify your antivirus software is up-to-date......." What
setting
do I need to change in Outlook 2007 so that I am no longer prompted with
this
message?

 

[Roady [MVP]]

The issue is with the application that is trying to use Outlook and not with
Outlook. The security requirements has been first introduced about 6 years
ago and properly written application won't use the security prompts. You
might want to check on updates for the applications you are using instead of
compromising Outlook security.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Actually, this option "partially" worked. I no longer get the warning
UNTIL
I am using the other software to submit work orders. (I am using Help
Desk
software that is open/running all day. Originally, I got the warning
constantly. Making the change you suggested stopped that warning. But
now
when I go into the Help Desk software to submit/assign a work order, that
work order has to be e-mailed to a technician......this is when I get the
warning again. If I click ALLOW, the e-mail is sent, if I click DENY
(just
to see what would happen), I get the following message:

"MAPI (Microsoft Mail API) is not installed on this machine"

Any suggestions?

I used the option: Tools-> Trust Center-> Programmatic Access
but it still behaves in the same manner.

That application then isn't talking to Outlook in a secure way and your
virus scanner isn't up-to-date or doesn't report its status to Windows.
Check for updates on your sync application and also on your anti-virus
solution.

If you really want to go past all this you can change the prompt
behavior in
Tools-> Trust Center-> Programmatic Access

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a program that needs to synchronize with Outlook and since
upgrading
to Office 2007, I am now receiving the message "A program is trying
to
access
e-mail address information stored in Outlook. If this is unexpected,
click
Deny and verify your antivirus software is up-to-date......." What
setting
do I need to change in Outlook 2007 so that I am no longer prompted
with
this
message?