Outlook 2007 not start after upgrade from 2003

[Guest]

I upgraded Outolook from 2003 to 2007.

After lauching Outlook, a little screen opens, showing that Outlook is
migrating accounts and archives. Suddenly Outlook closes down and an error
message appears showing:

Not able to start Microsoft Office Outlook. Not able to open window of
Outlook. Not able to open this group of files. The attempt of starting a
session in Microsoft Exchange has failed.

Should I reinstall the application?

 

[Hal Hostetler [MVP P/I]]

Did you have an Exchange Server account setup in Outlook 2003?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Diane Poremsky [MVP]]

try a new profile. or you can try deleting extend.dat, outcmd.dat, views.dat
and frmcache first.

 

[Guest]

Yes, I did.

Did you have an Exchange Server account setup in Outlook 2003?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

I tried deleting all those files, without success.

If I create a new profile, how do I import my previous pst into OL 2007?

 

[Hal Hostetler [MVP-P/I]]

'File|Open|Outlook Data File'. DO NOT attempt to import the .PST file, you
will corrupt the new profile you create.

http://www.slipstick.com/config/backup.htm
Outlook & Exchange/Windows Messaging Backup and Dual-Boot
http://www.howto-outlook.com/Howto/backupandrestore.htm
Backup and Restore
http://www.slipstick.com/config/movepst.htm
To move a Personal Folders .pst file
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Reconnect your old Outlook data file

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Thank you, Hal.

Strangely, today, Outlook opened normally and finished the migration. I can
operate perfectly. The only difference between yesterday and today is that
now I am connected through my compay LAN.

Do you think this has anything to do with the Exchange account of my
company? Will this error happen every time a try to open Outlook not
connected to the LAN or was it only the first time?

Regards.

 

[Diane Poremsky [MVP]]

outlook needs connected to create exchange mailboxes but as long as you are
using cached mode, it should work ok.