Outlook 2007 not receving new e-mail

[jmparsons3]

I have just installed Outlook 2007 over Outlook 2003 on my Windows XP
machine.

No new e-mail is being displayed, although it does seem to be
downloading.

I have checked the Deleted folder and the Spam folder and have not
found the missing e-mail I have disabled spam filtering, but mail is
not getting through.

In desperation, I even reinstalled 2003, but now I get another error
that one of the .DLL files ( forget which one at the moment), so now I
am totally out of commission.

Any sage advice?

Joe Parsons

 

[Hal Hostetler [MVP-P/I]]

If you had Office 2007 on this workstation and rolled back to Office 2003,
then you need to rename the MSMAPI32.DLL file at \Program Files\Common
Files\System\MSMAPI\1033. Once that's done, do a detect and repair.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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