Outlook 2007 displaying different e-mail message (corruption?)

M

mad.cow

I have a new PC with Windows Vista Business. I am running Office 2007 with
Word, Excel, Powerpoint, Outlook, etc. I have all of the latest updates. I
use the preview pane and have it set for folders on the left, message headers
on the top right (no preview) and the preview pane below on the right.

Occassionally I run into a problem where I have messages that don't display
correctly. For example, the header will show that the subject and e-mail
came from person x. However, the body of the message is from a completely
different person, usually information that is from another e-mail message on
my system. This happens sometimes when I am synchronizing my e-mail (IMAP)
and it has downloaded the headers for several messages, but they haven't
finished downloading and then I accidently click on one of the new messages
that hasn't fully downloaded. After that happens, when the messages finally
do download, the body of the message is replaced with the message that I was
viewing before I initiated the message synchronization.

I hope that makes sense. I've tried rebooting, closing Outlook, etc, but
this appears to be permanent. I don't know how to ask Outlook to download
the message form the server again. I have my IMAP setup to only delete the
messages off the server and in my inbox only when I explicitly go up to edit
and then purge items marked in inbox.

PLEASE help if you know of a way to fix this problem. This NEVER happened
before on my old machine running Windows XP and Outlook 2003.
 
P

Philippe De Ridder

I have a similar problem. I have recreated the mail account and tried to
resync all the messages but it does not work. The Send/REceive settings were
adapted to "download complete messages and attachments", but it keeps
downloading message headers and not the complete messages. If I mark several
message headers "for download" et run "processs marked headers", it downloads
only 0, 1 or a couple messages but not all marked ones.

Any idea ?
 

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