Outlook 2007 curtails large attachments

G

Gordon

Outlook 2007 on Windows 7 RC, using IMAP.
Twice in the last two days I have been sent emails with 10MB attachments,
and on both occasions, Outlook has only actually downloaded about 3MB of
each.
My Mail provider allows me at LEAST 50MB attachments, if not unlimited.
When I go to webmail that attachments are at full size, and can be saved to
my HDD from there.
Can anyone suggest a fix for this, and is there a way of £refreshing"
Outlook so that it will download ALL the attachment instead of some of it?
 
D

DL

Win 7 is an RC, and as such problems may occur, outlook in itself should not
cause this. Presumably you didnt have such a prob until you installed win7
RC ?
 
G

Gordon

Roady said:
Do you have a virus scanner that integrates with Outlook?
Disable/uninstall this integration and try again.

No I don't AFAIK - Avira Premium.
How do I re-download the email from an IMAP account?

Interestingly Windows Live Mail, on the same machine, downloaded the file in
full when forwarded to my Hotmail account.
 
R

Roady [MVP]

Avira also contains these modules that integrate themselves with Outlook.
AFAIK, they don't with WLM.

When you move the item to another folder on the IMAP server, they will be
redownloaded in Outlook.
 
G

Gordon

Roady said:
Avira also contains these modules that integrate themselves with Outlook.
AFAIK, they don't with WLM.

OK - I'll look into that
When you move the item to another folder on the IMAP server, they will be
redownloaded in Outlook.

Thanks for the info!
 
B

Brian Tillman [MVP - Outlook]

Outlook 2007 on Windows 7 RC, using IMAP.
Twice in the last two days I have been sent emails with 10MB attachments,
and on both occasions, Outlook has only actually downloaded about 3MB of
each.
My Mail provider allows me at LEAST 50MB attachments, if not unlimited.
When I go to webmail that attachments are at full size, and can be saved to
my HDD from there.
Can anyone suggest a fix for this, and is there a way of £refreshing"
Outlook so that it will download ALL the attachment instead of some of it?

In addition to what others have said, consider lengthening your server timeout
value.
 
G

Gordon

Brian Tillman said:
In addition to what others have said, consider lengthening your server
timeout value.

Thanks Brian - that may well be the answer. I have to say I only rarely get
attachments of this sort of size....
 

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