Outlook 2007 crashing - sent items w/attachments only

D

DennisT

Today my copy of Outlook started crashing.
Outlook 2007 SP1 w/all current updates (part of a full Office 2007 pro
install)
XP Pro SP3 w/all current updates
POP environment (email is sent/received from a linux box)
Been using this setup for a year or so w/o a problem.

Problem:
Today I went in to do some maintenance in my sent items folder (I do this
appox every month). Any email I select that has an attachment causes Outlook
to crash. This problem only occurs with sent emails. Received emails are
fine.
Things I did to try and fix:
Ran Office diagnostics - It found a minor setup problem (I couldn't
determine what it was) that it fixed automatically. No other errors were
found.
Ran Scanpst.exe. It found a few minor inconsistencies which it repaired.
Created a new pst. Made it my default and moved all my email from the old
pst over (didn't move sent items).
Created a rule that placed a copy of each new sent item in another folder.
These will cause a crash also if they have an attachment as I select them.

The crash occurs when I select a email with an attachment. This happens
with a reading pane or not.

Tried changing the email format from rtf to html.

Moving a received email into the sent items folder. When selected it does
not crash.

Essentially it appears Outlook is corrupting the sent items email when it is
stored. Does anyone have any suggestions? Should I uninstall and
reinstall Office?
 
G

Gautham

Hi Dennis, I've excatly the same problem. Was it resolved eventually? Could
you please post resolution, if it is resolved?
 
D

DennisT

I ended up removing & reinstalling Outlook. That seemed to fix it for a
while. I recently hit a couple more archived emails that crash so I guess
I'll R&R Outlook again...sigh :(
 
G

Gautham

Thanks Dennis.

my problem apparently got resolved by changing some settings. I'm not if it
has definitely resolved but I wa trying my luck by clicking anything that
seemed interesting!

I went to Tools --> Trust Center --> Macro Security and selected the radio
button 'Warning for Signed macros; all unsigned macros are diabled'.

Earlier I had 'No Security...' option selected.

I'm not sure what this option would do but there were no crashes after that.
 
D

DennisT

Mine was already set to "Warning for Signed macros" etc. I tried turning
macros off completely, no security, etc. Didn't make any difference. :(
 

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