Outlook 2007 Crash

[Guest]

When closing Outlook 2007, I often get the following error:
Code: 0xc0000005
Flags: 0x00000000
Address: 0x000000000a2e1252

Module 1
OUTLOOK
Image Base: 0x30000000
Checksum: 0x00c3997e

O/S is XP Pro SP2

Then, when I re-open outlook, it runs the data file check which takes
forever! Any suggestions?

 

[Roady [MVP]]

You're not providing enough information to analyze this.
What is being logged to the Event Viewer?
What add-ins do you have installed?
What is your build version? Help-> About
Is this an upgrade or a clean installation?

 

[Guest]

Add-ins are: Google desktop and Adobe Acrobat 7.0 Standard
It is an upgrade from Office 2003

From the event log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/29/2007
Time: 4:52:40 PM
User: N/A
Computer: LESLIELAPTOP
Description:
Faulting application outlook.exe, version 12.0.4518.1014, stamp 4542840f,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault
address 0x0a2e1252.

You're not providing enough information to analyze this.
What is being logged to the Event Viewer?
What add-ins do you have installed?
What is your build version? Help-> About
Is this an upgrade or a clean installation?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

When closing Outlook 2007, I often get the following error:
Code: 0xc0000005
Flags: 0x00000000
Address: 0x000000000a2e1252

Module 1
OUTLOOK
Image Base: 0x30000000
Checksum: 0x00c3997e

O/S is XP Pro SP2

Then, when I re-open outlook, it runs the data file check which takes
forever! Any suggestions?

 

[Guest]

We also have Symantec AntiVirus 10.0 (10.0.2.2021)

You're not providing enough information to analyze this.
What is being logged to the Event Viewer?
What add-ins do you have installed?
What is your build version? Help-> About
Is this an upgrade or a clean installation?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

When closing Outlook 2007, I often get the following error:
Code: 0xc0000005
Flags: 0x00000000
Address: 0x000000000a2e1252

Module 1
OUTLOOK
Image Base: 0x30000000
Checksum: 0x00c3997e

O/S is XP Pro SP2

Then, when I re-open outlook, it runs the data file check which takes
forever! Any suggestions?

 

[Patrick Schmid [MVP]]

Go into Control Panel, Add/Remove Programs, Change Adobe Acrobat 7.0
Standard, and remove the Outlook plugin of it.
Does that stop the crashes?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Add-ins are: Google desktop and Adobe Acrobat 7.0 Standard
It is an upgrade from Office 2003

From the event log:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/29/2007
Time: 4:52:40 PM
User: N/A
Computer: LESLIELAPTOP
Description:
Faulting application outlook.exe, version 12.0.4518.1014, stamp 4542840f,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault
address 0x0a2e1252.

You're not providing enough information to analyze this.
What is being logged to the Event Viewer?
What add-ins do you have installed?
What is your build version? Help-> About
Is this an upgrade or a clean installation?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

When closing Outlook 2007, I often get the following error:
Code: 0xc0000005
Flags: 0x00000000
Address: 0x000000000a2e1252

Module 1
OUTLOOK
Image Base: 0x30000000
Checksum: 0x00c3997e

O/S is XP Pro SP2

Then, when I re-open outlook, it runs the data file check which takes
forever! Any suggestions?