Outlook 2007 Crash when searching

G

Guest

Hi all-

After a couple of successful searches in Outlook 2007 - sometimes outlook
crashes when I do searches.

The searches are not usually complicated, single words - not phrases, in
folders that are not very large - less than 1000 email.

Does not happen everytime, or in a specific folder..

I am connected to an Exchange 2003 server sp(latest version) - did not have
this problem with Outlook 2003.. I am also running on Vista, but I've had
very few problems with Vista...

Any help - thanks.
 
G

Guest

Looks like this is there:

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted
1102 seconds with 540 seconds of active time. This session ended with a
crash.

cdm

Roady said:
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
Hi all-

After a couple of successful searches in Outlook 2007 - sometimes outlook
crashes when I do searches.

The searches are not usually complicated, single words - not phrases, in
folders that are not very large - less than 1000 email.

Does not happen everytime, or in a specific folder..

I am connected to an Exchange 2003 server sp(latest version) - did not
have
this problem with Outlook 2003.. I am also running on Vista, but I've had
very few problems with Vista...

Any help - thanks.
 
R

Roady [MVP]

Yes, but there is also crash info logged which could be relevant.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
Looks like this is there:

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session
lasted
1102 seconds with 540 seconds of active time. This session ended with a
crash.

cdm

Roady said:
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
Hi all-

After a couple of successful searches in Outlook 2007 - sometimes
outlook
crashes when I do searches.

The searches are not usually complicated, single words - not phrases,
in
folders that are not very large - less than 1000 email.

Does not happen everytime, or in a specific folder..

I am connected to an Exchange 2003 server sp(latest version) - did not
have
this problem with Outlook 2003.. I am also running on Vista, but I've
had
very few problems with Vista...

Any help - thanks.
 
G

Guest

This is what it says from Outlook when it crashes (it just did):

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6023.5000
Fault Module Timestamp: 46574050
Exception Code: c0000005
Exception Offset: 0008b92d
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033



Roady said:
Yes, but there is also crash info logged which could be relevant.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
Looks like this is there:

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session
lasted
1102 seconds with 540 seconds of active time. This session ended with a
crash.

cdm

Roady said:
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Hi all-

After a couple of successful searches in Outlook 2007 - sometimes
outlook
crashes when I do searches.

The searches are not usually complicated, single words - not phrases,
in
folders that are not very large - less than 1000 email.

Does not happen everytime, or in a specific folder..

I am connected to an Exchange 2003 server sp(latest version) - did not
have
this problem with Outlook 2003.. I am also running on Vista, but I've
had
very few problems with Vista...

Any help - thanks.
 
R

Roady [MVP]

Unfortunately that info is not very revealing to me.
Which add-ins do you have installed for Outlook?

Also, was did a clean install of Vista and Outlook 2007 or did you upgrade
any of these from a previous versions?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
This is what it says from Outlook when it crashes (it just did):

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6023.5000
Fault Module Timestamp: 46574050
Exception Code: c0000005
Exception Offset: 0008b92d
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033



Roady said:
Yes, but there is also crash info logged which could be relevant.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
Looks like this is there:

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session
lasted
1102 seconds with 540 seconds of active time. This session ended with
a
crash.

cdm

:

What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Hi all-

After a couple of successful searches in Outlook 2007 - sometimes
outlook
crashes when I do searches.

The searches are not usually complicated, single words - not
phrases,
in
folders that are not very large - less than 1000 email.

Does not happen everytime, or in a specific folder..

I am connected to an Exchange 2003 server sp(latest version) - did
not
have
this problem with Outlook 2003.. I am also running on Vista, but
I've
had
very few problems with Vista...

Any help - thanks.
 
G

Guest

Basic add-ins.. I see MS Exchange Unified Messaging
MS Office Groove Proxy for Outlook Add-in
MS Office Sharepoint Server colleague Import Add-in
MS Outlook Mobile Service
OneNote Notes about Outlook Items
Windows Search Email Indexer

None disabled; 3 are in active
Calendar Gadget for Windows SideShow
MS Access Outlook Add-in for Data Collection and Publishing
MS VBA for Outlok Addin

This was an XP pro PC - upgraded to 2007... I believe I did an upgrade of
MS Office 2003 - both cds from the Action Pack (which I own).

Roady said:
Unfortunately that info is not very revealing to me.
Which add-ins do you have installed for Outlook?

Also, was did a clean install of Vista and Outlook 2007 or did you upgrade
any of these from a previous versions?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

NIW said:
This is what it says from Outlook when it crashes (it just did):

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6023.5000
Fault Module Timestamp: 46574050
Exception Code: c0000005
Exception Offset: 0008b92d
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
 

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