Outlook 2007 "Could not create the work file..."

[Guest]

Greetings, I recently updated Office 2007 including the TR2 patch to my WinXP
Pro system. When I go into Outlook 2007 and display a message in the reading
pane having a graphic I receive a popup window stating:

"Outlook could not create the work file. Check the TEMP environment variable"

I checked my TEMP environment variable and it was correct, but I changed it
to c:\windows\temp and still received the message and behavior.

Next steps???

 

[Patrick Schmid]

Do you have space left on your C drive or is it full?

Patrick Schmid

 

[Guest]

Oh about 120GB free... LOL

I also ran the Office Diagnostic and it did not find anything...

 

[Patrick Schmid]

Clear out your temp directory.

Patrick Schmid

 

[Guest]

Already had done that, but did it again, no change...

 

[Patrick Schmid]

Have you already run Office Diagnostics?

Patrick Schmid

 

[Guest]

As I mentioned below, yes. No issues found, problem continues...

 

[Diane Poremsky [MVP]]

both the temp and tmp variable should be pointing to
%USERPROFILE%\Local Settings\Temp
make sure that folder is empty.

I believe this error is referring to the securetemp folder, aka OLK* under
the temp internet files - if all else fails, try changing it to use a
attachment folder in your my documents folder:
http://www.outlook-tips.net/archives/2003/20030828.htm (use a subfolder for
this - otherwise it can fill the my documents folder with a lot of files you
don't want saved)

 

[gavinryder]

Hi,

I got this error a few days after installing IE7. Removing IE7, removed
the error.

Regards

Gav

 

[gryckaert]

Hi,

I had same error.
The solution for me was to check some vars in the register.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
\Shell Folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
\User Shell Folders
and
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
\User Shell Folders\New

And check "cache" var in these three locations, it should point to
your temp folder.
Hope this can help someone.

Regards
Geoffroy

Hi There,

I Installed theOffice2007 Suite an I am also getting thiserrorfrom
Outlook 2007, I have emptied the TEMP and TMP folders and also
c:\windows\temp uninstalledofficerebooted and then reinstalled, and I am
still getting theerror.

I may have to roll back to 2003 ...

Has anyone got any further ideas ?

Regards,
Gavin Jones

Hi,

I got thiserrora few days after installing IE7. Removing IE7, removed
theerror.

Regards

Gav

Olav Hoemsnes wrote:

Hi,
I have the exact same problem as discussed above, I tried to change the
SecureTemp folders location. That seems towork, but the message "Couldnot
createtheworkfile..." keeps on popping up. For me I have the same message
in word 2007.
Regards,
Olav Hoemsnes
:
both the temp and tmp variable should be pointing to
%USERPROFILE%\Local Settings\Temp
make sure that folder is empty.
I believe thiserroris referring to the securetemp folder, aka OLK* under
the temp internet files - if all else fails, try changing it to use a
attachment folder in your my documents folder:
http://www.outlook-tips.net/archives/2003/20030828.htm(use a subfolder for
this - otherwise it can fill the my documents folder with a lot of files you
don't want saved)
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)
Greetings, I recently updatedOffice2007 including the TR2 patch to my
WinXP
Pro system. When I go into Outlook 2007 and display a message in the
reading
pane having a graphic I receive a popup window stating:
"Outlookcouldnotcreatetheworkfile. Check the TEMP environment
variable"
I checked my TEMP environment variable and it was correct, but I changed
it
to c:\windows\temp and still received the message and behavior.
Next steps???