Outlook 2007 Contacts/Addresses


E

EBMan

I was using Office 2007 on Windows XP. the office got all new PCs with Vista,
64 bit edition, with Office 2007. I have tried several ways to transfer the
Address book, and no matter what I do, there is nothing in the address book.
I have all my contacts with all data in the contacts folder, but when I hit
the "To" button in an email to look for a contact, the AB is empty. If I open
the empty AB and try to manually add a contact, it says "A new entry cannot
be added. You must have a personal address book (PAB) to creat an entry. Add
a PAB to your profile using the Account seetings..." This cannot be done.
This is very frustrating - can anyone help?
 
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E

EBMan

Also, in the Contact Properties, in the Outlook Address Book tab, the "Show
this folder as an email address book" box is not checked, and it is grayed
out so that I cannot select it.
 
E

EBMan

Thanks Russ - but see my second post; I tried this and I am still baffled.

Russ Valentine said:
There is no address book in Outlook. All data resides in the Contacts
Folder. Seems to me you transferred your data but forgot to configure your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
EBMan said:
I was using Office 2007 on Windows XP. the office got all new PCs with
Vista,
64 bit edition, with Office 2007. I have tried several ways to transfer
the
Address book, and no matter what I do, there is nothing in the address
book.
I have all my contacts with all data in the contacts folder, but when I
hit
the "To" button in an email to look for a contact, the AB is empty. If I
open
the empty AB and try to manually add a contact, it says "A new entry
cannot
be added. You must have a personal address book (PAB) to creat an entry.
Add
a PAB to your profile using the Account seetings..." This cannot be done.
This is very frustrating - can anyone help?
 
R

Russ Valentine [MVP-Outlook]

Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Thanks Russ - but see my second post; I tried this and I am still baffled.

Russ Valentine said:
There is no address book in Outlook. All data resides in the Contacts
Folder. Seems to me you transferred your data but forgot to configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
EBMan said:
I was using Office 2007 on Windows XP. the office got all new PCs with
Vista,
64 bit edition, with Office 2007. I have tried several ways to transfer
the
Address book, and no matter what I do, there is nothing in the address
book.
I have all my contacts with all data in the contacts folder, but when I
hit
the "To" button in an email to look for a contact, the AB is empty. If
I
open
the empty AB and try to manually add a contact, it says "A new entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot be
done.
This is very frustrating - can anyone help?
 
E

EBMan

What is the proper way to do so (transfer data correctly)?

Russ Valentine said:
Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Thanks Russ - but see my second post; I tried this and I am still baffled.

Russ Valentine said:
There is no address book in Outlook. All data resides in the Contacts
Folder. Seems to me you transferred your data but forgot to configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new PCs with
Vista,
64 bit edition, with Office 2007. I have tried several ways to transfer
the
Address book, and no matter what I do, there is nothing in the address
book.
I have all my contacts with all data in the contacts folder, but when I
hit
the "To" button in an email to look for a contact, the AB is empty. If
I
open
the empty AB and try to manually add a contact, it says "A new entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot be
done.
This is very frustrating - can anyone help?
 
Ad

Advertisements

E

EBMan

I copied the Outlook.pst file from the default location in the old PC and
then placed it in the default location in the new PC.

Russ Valentine said:
Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Thanks Russ - but see my second post; I tried this and I am still baffled.

Russ Valentine said:
There is no address book in Outlook. All data resides in the Contacts
Folder. Seems to me you transferred your data but forgot to configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new PCs with
Vista,
64 bit edition, with Office 2007. I have tried several ways to transfer
the
Address book, and no matter what I do, there is nothing in the address
book.
I have all my contacts with all data in the contacts folder, but when I
hit
the "To" button in an email to look for a contact, the AB is empty. If
I
open
the empty AB and try to manually add a contact, it says "A new entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot be
done.
This is very frustrating - can anyone help?
 
R

Russ Valentine [MVP-Outlook]

Well that's definitely not the correct way to transfer data since it will
overwrite another data file and corrupt your profile. What you should do is
transfer the file to any location on your hard drive other than the default,
then open it in Outlook and set it as your new default. After you restart
Outlook, you enable your Contacts Folder as an email address book in its
properties.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
I copied the Outlook.pst file from the default location in the old PC and
then placed it in the default location in the new PC.

Russ Valentine said:
Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and
make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Thanks Russ - but see my second post; I tried this and I am still
baffled.

:

There is no address book in Outlook. All data resides in the Contacts
Folder. Seems to me you transferred your data but forgot to configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new PCs
with
Vista,
64 bit edition, with Office 2007. I have tried several ways to
transfer
the
Address book, and no matter what I do, there is nothing in the
address
book.
I have all my contacts with all data in the contacts folder, but
when I
hit
the "To" button in an email to look for a contact, the AB is empty.
If
I
open
the empty AB and try to manually add a contact, it says "A new entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot be
done.
This is very frustrating - can anyone help?
 
E

EBMan

Russ,

I had moved the previous pst file first. Anyway, even after doing all the
things you recommended, I still have an empty address book, but a full
contacts folder. The previous version of Outlook (on then old PC) had
Business Contact Manager, and the new one does not - would that cause an
issue?

Russ Valentine said:
Well that's definitely not the correct way to transfer data since it will
overwrite another data file and corrupt your profile. What you should do is
transfer the file to any location on your hard drive other than the default,
then open it in Outlook and set it as your new default. After you restart
Outlook, you enable your Contacts Folder as an email address book in its
properties.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
I copied the Outlook.pst file from the default location in the old PC and
then placed it in the default location in the new PC.

Russ Valentine said:
Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and
make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ - but see my second post; I tried this and I am still
baffled.

:

There is no address book in Outlook. All data resides in the Contacts
Folder. Seems to me you transferred your data but forgot to configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new PCs
with
Vista,
64 bit edition, with Office 2007. I have tried several ways to
transfer
the
Address book, and no matter what I do, there is nothing in the
address
book.
I have all my contacts with all data in the contacts folder, but
when I
hit
the "To" button in an email to look for a contact, the AB is empty.
If
I
open
the empty AB and try to manually add a contact, it says "A new entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot be
done.
This is very frustrating - can anyone help?
 
R

Russ Valentine [MVP-Outlook]

No. It means you corrupted your Outlook profile. State how you created a new
one. You did not do so correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Russ,

I had moved the previous pst file first. Anyway, even after doing all the
things you recommended, I still have an empty address book, but a full
contacts folder. The previous version of Outlook (on then old PC) had
Business Contact Manager, and the new one does not - would that cause an
issue?

Russ Valentine said:
Well that's definitely not the correct way to transfer data since it will
overwrite another data file and corrupt your profile. What you should do
is
transfer the file to any location on your hard drive other than the
default,
then open it in Outlook and set it as your new default. After you restart
Outlook, you enable your Contacts Folder as an email address book in its
properties.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
I copied the Outlook.pst file from the default location in the old PC
and
then placed it in the default location in the new PC.

:

Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and
make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ - but see my second post; I tried this and I am still
baffled.

:

There is no address book in Outlook. All data resides in the
Contacts
Folder. Seems to me you transferred your data but forgot to
configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new PCs
with
Vista,
64 bit edition, with Office 2007. I have tried several ways to
transfer
the
Address book, and no matter what I do, there is nothing in the
address
book.
I have all my contacts with all data in the contacts folder, but
when I
hit
the "To" button in an email to look for a contact, the AB is
empty.
If
I
open
the empty AB and try to manually add a contact, it says "A new
entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot
be
done.
This is very frustrating - can anyone help?
 
E

EBMan

I just went back to the old PC and copied the Outlook.pst that was in the
default location from the old PC. Is this incorrect? Outlook contacts and
address book still works fine on that PC. I have a 4GB flash drive, so I
closed Outlook on the Old PC, then using Windows Explorer I copied the
Outlook.pst from the default location to the flash drive, then went to the
new pC, and copied the Outlook.pst file to the new PC (not in same location
as the existing Outlook.pst). Then I added the Personal folder via Data
Management, but the problem still persists.

Russ Valentine said:
No. It means you corrupted your Outlook profile. State how you created a new
one. You did not do so correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Russ,

I had moved the previous pst file first. Anyway, even after doing all the
things you recommended, I still have an empty address book, but a full
contacts folder. The previous version of Outlook (on then old PC) had
Business Contact Manager, and the new one does not - would that cause an
issue?

Russ Valentine said:
Well that's definitely not the correct way to transfer data since it will
overwrite another data file and corrupt your profile. What you should do
is
transfer the file to any location on your hard drive other than the
default,
then open it in Outlook and set it as your new default. After you restart
Outlook, you enable your Contacts Folder as an email address book in its
properties.
--
Russ Valentine
[MVP-Outlook]
I copied the Outlook.pst file from the default location in the old PC
and
then placed it in the default location in the new PC.

:

Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one and
make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ - but see my second post; I tried this and I am still
baffled.

:

There is no address book in Outlook. All data resides in the
Contacts
Folder. Seems to me you transferred your data but forgot to
configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new PCs
with
Vista,
64 bit edition, with Office 2007. I have tried several ways to
transfer
the
Address book, and no matter what I do, there is nothing in the
address
book.
I have all my contacts with all data in the contacts folder, but
when I
hit
the "To" button in an email to look for a contact, the AB is
empty.
If
I
open
the empty AB and try to manually add a contact, it says "A new
entry
cannot
be added. You must have a personal address book (PAB) to creat an
entry.
Add
a PAB to your profile using the Account seetings..." This cannot
be
done.
This is very frustrating - can anyone help?
 
Ad

Advertisements

R

Russ Valentine [MVP-Outlook]

That is not creating a new profile. That is just opening a second data file
in the profile that is corrupt. You need to create a new profile, then open
this file in the new profile and set it as your default.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
--
Russ Valentine
[MVP-Outlook]
EBMan said:
I just went back to the old PC and copied the Outlook.pst that was in the
default location from the old PC. Is this incorrect? Outlook contacts and
address book still works fine on that PC. I have a 4GB flash drive, so I
closed Outlook on the Old PC, then using Windows Explorer I copied the
Outlook.pst from the default location to the flash drive, then went to the
new pC, and copied the Outlook.pst file to the new PC (not in same
location
as the existing Outlook.pst). Then I added the Personal folder via Data
Management, but the problem still persists.

Russ Valentine said:
No. It means you corrupted your Outlook profile. State how you created a
new
one. You did not do so correctly.
--
Russ Valentine
[MVP-Outlook]
EBMan said:
Russ,

I had moved the previous pst file first. Anyway, even after doing all
the
things you recommended, I still have an empty address book, but a full
contacts folder. The previous version of Outlook (on then old PC) had
Business Contact Manager, and the new one does not - would that cause
an
issue?

:

Well that's definitely not the correct way to transfer data since it
will
overwrite another data file and corrupt your profile. What you should
do
is
transfer the file to any location on your hard drive other than the
default,
then open it in Outlook and set it as your new default. After you
restart
Outlook, you enable your Contacts Folder as an email address book in
its
properties.
--
Russ Valentine
[MVP-Outlook]
I copied the Outlook.pst file from the default location in the old PC
and
then placed it in the default location in the new PC.

:

Then you will need to provide more information. You appear to have
transferred your data incorrectly. How did you do so?
You now appear to have a corrupt Outlook profile. Create a new one
and
make
sure you transfer your data to the new profile correctly.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ - but see my second post; I tried this and I am still
baffled.

:

There is no address book in Outlook. All data resides in the
Contacts
Folder. Seems to me you transferred your data but forgot to
configure
your
Outlook Address Book view. Do so now and see what happens.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I was using Office 2007 on Windows XP. the office got all new
PCs
with
Vista,
64 bit edition, with Office 2007. I have tried several ways to
transfer
the
Address book, and no matter what I do, there is nothing in the
address
book.
I have all my contacts with all data in the contacts folder,
but
when I
hit
the "To" button in an email to look for a contact, the AB is
empty.
If
I
open
the empty AB and try to manually add a contact, it says "A new
entry
cannot
be added. You must have a personal address book (PAB) to creat
an
entry.
Add
a PAB to your profile using the Account seetings..." This
cannot
be
done.
This is very frustrating - can anyone help?
 

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