Outlook 2007 - Constantly Crashing on NTDLL.DLL

[Guest]

Event Viewer shows:

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted
141953 seconds with 4980 seconds of active time. This session ended with a
crash.

Have disabled a couple of add-ins, but it seems to keep happening. Just
started today.

Anybody?

Thanks!

Andy

 

[Pat Willener]

Do you have Cloudmark Desktop installed by any chance? If so, go to the
Cloudmark support forum, to find the solution for this (uninstall, and
rename install folder).

 

[Guest]

Pat,
Thank you very much. Just spent 3 hours messing around with this issue and
then decided to look on this group. THANK YOU VERY MUCH. Without people like
you we'd be up a creek with no paddle.
R

 

[Guest]

As a matter of fact, I do have this, Pat - and I will go to the forum to get
the solution.

Thanks so much!

Andy

 

[Pat Willener]

You're welcome. Actually I was in that creek pretty much all day long
yesterday, until I stumbled onto the Cloudmark support forum.

 

[Guest]

This is not a universal solution...I applied Cloudmark's fix, and it still
crashes. Waiting (unfortunately till Monday, apparently) to hear from
Cloudmark.