Outlook 2003

  • Thread starter Thread starter PapaBear
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PapaBear

I have created a desktop for my wife but when I try and set up her
mail in Outlook I get the error "unable to open default e-mail
folders
Any help
Thanks
 
No, just from running Outlook and trying to set up a new e-mail, how
do I do that from the mail applet?
Thanks for your quick reply
 
Control Panel > Mail Applet
Create Profile, Data File and Accounts for your wife
Set OL to prompt for the profile
 
Should this be done logged in under her desktop and di I create
someting under each of the three areas and what do I name them?
Thanks for all your help
 
In Her desktop
Create Profile, named whatever eg 'Pats'
If the profile setup shows your Profile also, set it to prompt for the
profile
Create data file
Set up account(s) - and test them

I'm assuming 'she' has a seperate email account to 'you', ie username and
password are different to yours
 
When I try and create a data file it will not let me, there is noting
there to add. Any idea why
 
In the mail applet;
Show profiles Btn
It shows a profile? and you added one for 'Her'?
Then selected that profile, properties?
 
Yes then it shows e-mail and data file buttons and if I click on data
files and go to add there is nothing there to add?
 
PapaBear said:
Yes then it shows e-mail and data file buttons and if I click on data
files and go to add there is nothing there to add?
Click to expand...

It doesn't say "Outlook Personal Folders File"?
 
PapaBear said:
When I highlight her name and click prperties and then click data
files and then click add the personal data files box is empty
Click to expand...

Then click Add at that point and you'll be given a chance to create a new
PST. The Add button is below "Open Folder" and above "Remove".
 
Then click Add at that point and you'll be given a chance to create a new
PST. The Add button is below "Open Folder" and above "Remove".
Click to expand...
That brings up "types of storage" and there is nothing there?
Any other idea's
Thanks in advance
 
PapaBear said:
That brings up "types of storage" and there is nothing there?
Click to expand...

That's where you should see "Office Outlook Personal Folders File (.pst)"
If this were my PC, I'd be starting over from scratch with the Office
installation.
 
That's where you should see "Office Outlook Personal Folders File (.pst)"
If this were my PC, I'd be starting over from scratch with the Office
installation.
Click to expand...
This was a fresh install, I reformatted and reinstalled everything
 
PapaBear said:
This was a fresh install, I reformatted and reinstalled everything
Click to expand...

Are both accounts Administrator accounts (not that that should be required)?
 
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