Outlook 2003 with AOL

[Guest]

I have my AOL set up to work with Outlook 2003. I am running an XP
environment. I can send and receive messages in my AOL account through
Outlook. However, the emails are inserting little square boxes in them--like
symbols or hiroglifics (sp?). AOL says it can't help me since they aren't
familiar with the Office applications. Does anyone know what is causing this
and how I can fix it?

 

[Diane Poremsky [MVP]]

What font are you using? It sounds like a problem with Unicode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Milly Staples [MVP - Outlook]]

Check your message encoding type.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Jssmeltzer asked:

| I have my AOL set up to work with Outlook 2003. I am running an XP
| environment. I can send and receive messages in my AOL account through
| Outlook. However, the emails are inserting little square boxes in
| them--like symbols or hiroglifics (sp?). AOL says it can't help me
| since they aren't familiar with the Office applications. Does anyone
| know what is causing this and how I can fix it?

 

[Guest]

Can I ask how you set up aol to work with outlook as I would like to do this.
Feel free to reply to me at (e-mail address removed)

 

[JoeM]

Hope this helps, modify a few steps and it will work with Outlook Express
Too.

You can read and send AOL e-mail using Microsoft® Outlook® 2002 and Outlook®
2003.

To configure a new e-mail account in Outlook

1.. Open Outlook 2002 or Outlook 2003.
2.. On the Tools menu, click E-mail Accounts.
3.. In the E-mail Accounts window, click Add a new e-mail account.
4.. Click Next.
5.. In the Server Type window, click IMAP.
6.. Click Next.
7.. In the Internet E-mail Settings (IMAP) window, enter the following
information:
a.. Your Name. Enter the name you wish to appear on outgoing e-mail.
b.. E-mail Address. Enter your full AOL e-mail address, e.g.,
(e-mail address removed).
c.. User Name. Enter your AOL screen name, e.g., beatrixn.
d.. Password. Enter the password for your AOL account.
e.. Incoming mail server (IMAP). Enter the following: imap.aol.com.
f.. Outgoing mail server (SMTP). Enter the following: smtp.aol.com.
8.. Click More Settings.
9.. Click the Outgoing Server tab.
10.. Click the My outgoing server requires authentication check box.
11.. Click Use same settings as my incoming mail server.
12.. Click the Advanced tab.
13.. In the Outgoing mail (SMTP): field, change the number that displays
to 587.
14.. Click OK.
15.. Click Next.
16.. Click Finish.



About this article:
Last updated: 11/23/04 03:53 PM
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