Outlook 2003 Upgrade

G

Guest

I recently upgraded to Office 2003 from Office 2000. My computer upgraded
just fine but when other users try to send an email to someone on their
personal contacts address book, they get an error message and then Outlook
locks up. They have close Outlook and they can't send to anyone on their
personal address book. Our global address book works just fine. Anybody else
have this same problem? I tried to uninstall the complete office package and
reinstall and that did not work. The catch is that if I log in as them, it
works fine on my computer. We are in the beta process and we really can't go
any further until we get this fixed. Thanks
 
G

Guest

It gives alot of technical jargain but here it is:
AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
ModName: user32.dll ModVer: 5.1.2600.2622 ModStamp:42260159
fDebug: 0 Offset:000529a6
 
G

Guest

Is this an Event Viewer error? If so, what's the event ID? Or if this is a
pop-up error, what does it say in the blue bar on the top of the pop up
window?
 
D

DL

They dont have Symantec winfax installed do they?

When you upgraded to OL2003, and if you are using pst files did you create
the new OL2003 unicode pst?
 
G

Guest

It also displays in the event viewer:

Faulting application outlook.exe, version 11.0.5510.0, stamp 3f1380f0,
faulting module user32.dll, version 5.1.2600.2622, stamp 42260159, debug? 0,
fault address 0x00023bf9.

Event ID is 1000 and the source says Microsoft Office 11. I do not have
WinFax installed and all I did was just go through the upgrade process. I
have tried to delete the profile and then recreate it and that did not work
either. Thanks
 
G

Guest

Dusty - did you read the article I sent a link to? Also, did you install all
the latest Office Updates?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Address book in Office (Outlook) 2003 2
Outlook Address Book 1
Living hell in moving Outlook 2002 to new machine 6
how do i import outlook 2000 data into outlook 2003? 4
Wifi Network Issue 0
Import addresses.WAB into Outlook 2007 3
Outlook 2003 7
Upgrade problem from 2003 to 2007 1

Top