Outlook 2003 upgrade from Outlook 2000 on XP

[Alan Stout]

I have upgraded from Office 2000 to Office 2003 on Windows
XP HE and the end result has been a disaster. The upgrade
appeared to proceed without error but the resulting
Outlook 2003 is a mess. Amongst its various problems -
when downloading e-mails from my ISP account, it only
retrieves the content of the first message all following
messages are header only (but oddly with attachments) and
the messages are removed from my ISP account - no errors
or prompts displayed.

As far as I can see I have correctly set the incoming mail
security options. Also Word attachments start Word 2000
and not 2003! I have tried re-installing but matters only
seem to get worse.

 

[Joe]

-----Original Message-----
I have upgraded from Office 2000 to Office 2003 on Windows
XP HE and the end result has been a disaster. The upgrade
appeared to proceed without error but the resulting
Outlook 2003 is a mess. Amongst its various problems -
when downloading e-mails from my ISP account, it only
retrieves the content of the first message all following
messages are header only (but oddly with attachments) and
the messages are removed from my ISP account - no errors
or prompts displayed.

As far as I can see I have correctly set the incoming mail
security options. Also Word attachments start Word 2000
and not 2003! I have tried re-installing but matters only
seem to get worse.
.
If you have XP installed, I would just go to start menu,

help & support and do a restore to previous date.
Obviously select the day just before you did this new
install. I have also noticed that if you try to keep a
copy of the old program, you get errors. If you can
afford to lose your contacts and old emails, it's
probably best to uninstall your old version before going
to the new version.