Outlook 2003 tool bar items do not display

[Guest]

We have install Office 2003 on over 600 desktops at our location. On 3 of the
units, when the client opens Outlook, the tool bar items (File,Edit, View
etc.) do not display. The words are there, but when you click on the word,
instead of dispalying the menu items, only a light blue box is displayed as
an outline of where the menu items should be displayed. I have run "Detect
and Repair" an uninstalled Office and re-installed it. Any Ideas?

 

[Diane Poremsky [MVP]]

did you delete or rename outcmd.dat?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Guest]

No, I haven't. I'll give that a try. Will this affect any of the setting in
Outlook?

did you delete or rename outcmd.dat?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

We have install Office 2003 on over 600 desktops at our location. On 3 of
the
units, when the client opens Outlook, the tool bar items (File,Edit, View
etc.) do not display. The words are there, but when you click on the
word,
instead of dispalying the menu items, only a light blue box is displayed
as
an outline of where the menu items should be displayed. I have run "Detect
and Repair" an uninstalled Office and re-installed it. Any Ideas?

 

[Guest]

I did login as another user and I had the same problem in Outlook. If the
file was corrupted, wouldn't it have been fixed with another client logged in?

did you delete or rename outcmd.dat?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

We have install Office 2003 on over 600 desktops at our location. On 3 of
the
units, when the client opens Outlook, the tool bar items (File,Edit, View
etc.) do not display. The words are there, but when you click on the
word,
instead of dispalying the menu items, only a light blue box is displayed
as
an outline of where the menu items should be displayed. I have run "Detect
and Repair" an uninstalled Office and re-installed it. Any Ideas?

 

[Diane Poremsky [MVP]]

windows user or outlook user (profile)? It's shared between outlook users
with the same windows logon, but not if there is a new windows account.

It's toolbar customizations - outlook rebuilds it with the default settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I did login as another user and I had the same problem in Outlook. If the
file was corrupted, wouldn't it have been fixed with another client logged
in?

did you delete or rename outcmd.dat?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

We have install Office 2003 on over 600 desktops at our location. On 3
of
the
units, when the client opens Outlook, the tool bar items (File,Edit,
View
etc.) do not display. The words are there, but when you click on the
word,
instead of dispalying the menu items, only a light blue box is
displayed
as
an outline of where the menu items should be displayed. I have run
"Detect
and Repair" an uninstalled Office and re-installed it. Any Ideas?

 

[Guest]

I deleted the outcmd.dat file, but the problem persists.

windows user or outlook user (profile)? It's shared between outlook users
with the same windows logon, but not if there is a new windows account.

It's toolbar customizations - outlook rebuilds it with the default settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I did login as another user and I had the same problem in Outlook. If the
file was corrupted, wouldn't it have been fixed with another client logged
in?

did you delete or rename outcmd.dat?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






We have install Office 2003 on over 600 desktops at our location. On 3
of
the
units, when the client opens Outlook, the tool bar items (File,Edit,
View
etc.) do not display. The words are there, but when you click on the
word,
instead of dispalying the menu items, only a light blue box is
displayed
as
an outline of where the menu items should be displayed. I have run
"Detect
and Repair" an uninstalled Office and re-installed it. Any Ideas?