Outlook 2003 Running Really Slowly

[Bobby]

Hi there,

I recently set up a laptop with XP (SP 2) and Office 2003 (SP 3). I copied
over all previous PST files from the user's previous laptop. Let me add
that this new laptop is screaming fast. Now here is the situation. There
are FOUR PST files that were copied over. Only the main PST file was
imported from the old PST format to the new one (user was previously using
Office XP). The other THREE are still in the old format. What happens
every time the user boots up Outlook is it takes forever to boot up...it
spikes the CPU and almost looks like it has crashed, but really it's just
taking its sweet time loading up. Each of these PST files is approximately
from 1-1.5 GB in size.

Could it be that the other PST files have not been imported in to the new
Outlook format and that is why it's "choking" the CPU or is there something
else that could be the cause of this. It doesn't matter if the user
connects to the internet wirelessly or using a wired connection. The result
is the same with both.

Any thoughts, recommendations or suggestions would be grateful.

Thanks in advance,

Bobby

 

[Bobby]

I meant Office 2003 SP2 not SP3 (does not exist!)

 

[Ben M. Schorr - MVP]

Try creating a new profile and only include the new format PST file in it.
See how the speed is.

If it's o.k., then add in one of the old ones and see how the speed is. If
it's still o.k. add in a second old one and test.

If the problem recurs when you add in the first old one, then convert that
one to a new format as well, add it to the profile and see how the speed is.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

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