Outlook 2003 Personal Folder has got a twin!

  • Thread starter Thread starter L. Peter Stacey
  • Start date Start date
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L. Peter Stacey

My Outlook 2003 Personal Folder has got a twin! Recently I noticed that I
have two copies of identical folder names and contents, this is visible when
I click on the Folder List and scroll down. Once I get to Search Folders,
then Archive Folders and the next item is Personal Folders again with a
repeat of all the previous information except the Archive folder.
Obviously it is something I have done but not sure what or how to remove the
surplus folders and details. I also noticed recently that when I am checking
my e-mail I get two sets of send and receive in the progress dialog box.
TIA
Peter Stacey
 
This has become an epidemic in Outlook 2003 and is usually caused by
migrating your Outlook data incorrectly. Outlook 2003 is completely
intolerant of importing your PST file, for example.
Your only solution is to create a new profile and configure it correctly to
use the PST file you want. If it is a previous PST file use only the
directions in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
 
An easy way out is to right click on the second file and close it. If it
won't close, try closing the other one. Only the duplicate can be closed, not
the main one.
It's good to rename your Personal File to keep them straight. I changed
'Personal Folder' to my name.
 
Thanks for your suggestion Mary.
I have done it and the second copy of my Personal Folders is not visible any
more. However now the question is, does it still exist? and take up space?
Cheers, Peter.
 
L. Peter Stacey said:
I have done it and the second copy of my Personal Folders is not
visible any more. However now the question is, does it still exist?
and take up space?
Click to expand...

If it's a true "copy" (i.e., Outlook was presenting the exact same PST
twice, not that you had two PSTs), then obviously it doesn't take up
additional space.
 
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