Outlook 2003 "lost" emails

K

krowland

I have a user who accidently set his mailbox to receive emails to a personal
folder. i deleted his profile and set him up again. however, the emails he
was receiving to the personal folder i cant seem to find now. can anyone give
me any ideas?
 
K

K. Orland

When you deleted his profile, do you mean his Outlook profile or did you
delete his NT profile?
 
K

Kathleen Orland

Did you add the PST file to his recreated Outlook profile? Use the mail
applet in the control panel to add it.
 
K

Kathleen Orland

Or use File > Open and browse to it. Where it's located will depend upon the
O/S that's installed.
 
K

krowland

his laptop is running xp sp2. i will go to the mail applet in control panel
and add it. my IT manager told me they were gone for good but i didnt see how
that would be possible without being deleted. thanks for all of your help.
 

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