outlook 2003 keeps encountering a problem

[Diane]

when i open outlook 2003 it keeps saying that it has encountered a problem
and needs to close. I have tried numerous times and to no avail. can
someone help me please...

 

[yam]

whn it gives you that error there should be an option to check for MOD name
whats that ?

 

[Diane]

the only option that it gives its to send a report later or dont send and to
restart outlook. tried again this am - still no change

 

[Diane]

the error signature is:

AppName: outlook.exe
AppVer; 11.0.8118.0
AppStamp:456628bf
ModName; mso.dll
ModVer: 11.0.8132.0
ModStamp;45fc0843
fDebug:0
Offset: 000f165b

Hope this helps you...

 

[Diane]

Todate - no one has replied to my message. I cant believe that no one cant
help me. Its been +3 months already grrrrrrr.

AppName: outlook.exe
AppVer; 11.0.8206.0
AppStamp:479fce0d
ModName; mso.dll
ModVer: 11.08202.0
ModStamp: 47425767
fDebug:0

Updated info...

 

[Brian Tillman]

Todate - no one has replied to my message. I cant believe that no
one cant help me. Its been +3 months already grrrrrrr.

WHat have you tried in your attempts to repair? Have you tried a new mail
profile? Have you tried Help>Detect and Repair from any other Office app?

 

[Diane]

When i click on the icon to open - it opens then a message comes up to say
that office has encountered a problem and needs to close. I cant even try to
click on the help button as the programme then automatically closes.

 

[Brian Tillman]

When i click on the icon to open - it opens then a message comes up
to say that office has encountered a problem and needs to close. I
cant even try to click on the help button as the programme then
automatically closes.

Is this for ANY Office application? If so, use Add/Remove Programs in
Control Panel to perform the repair.

 

[Diane]

no this only happens when i try to open my mail - word, excel and powerpoint
is perfect.

 

[Diane]

Did a repair on my outlook.bak as it had errors. Fixed
Outlook.pst had no errors

Busy with Run the detect and repair under Add/Remove Programs - will advise

 

[Diane]

Run the detect and repair under Add/Remove Programs - done!

But problem still persists. Even rebooted the machine to see but no go. As
soon as it opens it says it has encountered a problem and needs to close. I
have run out of ideas how to fix this. Any help?

 

[Brian Tillman]

Run the detect and repair under Add/Remove Programs - done!

But problem still persists. Even rebooted the machine to see but no
go. As soon as it opens it says it has encountered a problem and
needs to close. I have run out of ideas how to fix this. Any help?

I don't see any post where you say you tried a new mail profile. Do that.
http://www.howto-outlook.com/faq/newprofile.htm

 

[Diane]

created a new profile and it still gives me the same problem.

 

[Diane]

I am receiving mail under Outlook Express but not under Microsoft Office
Outlook 2003 - how come?

 

[Brian Tillman]

I am receiving mail under Outlook Express but not under Microsoft
Office Outlook 2003 - how come?

Since Outlook and Outlook Express are not related (except in some of their
functions), I'd expect them to behave differently. Your question is similar
to "I can create HTML with Word but not with Notepad. Why?"

Alas, I can't think of any other suggestions except to completely remove
Outlook, delete the existing mail profiles, and reinstall, but that may not
help, either. Perhaps someone else will have a suggestion.

 

[jd5000]

My outlook 2k3 is doing the same thing: says it's encountered an error and
needs to close, but will launch in safe mode. I can get my mail,
send/receive, but if I close outlook and open it, it does the same thing, and
none of my settings are saved. Can someone look into this matter? If I
create a new profile, ie delete my existing, will it lose all my
folders/emails? Can I use the pst file again?

 

[lbohen]

One of the PCs in our office is doing the same thing as reported in this
thread. I don't see a solution that resolves the issues of the original
poster nor for the poster below.

Our problem PC gets the following MS Outlook Error Message: Error Signature
AppName: outlook.exe AppVer: 11.0.8217.0 ModName: unknown
ModVer: 0.0.0.0. Offset: 001fba3b

The problem on our PC was coincidental with some issues with subscription to
Cloudmark's spam blocker which hasn't been working.

 

[Brian Tillman [MVP - Outlook]]

The problem on our PC was coincidental with some issues with subscription
to
Cloudmark's spam blocker which hasn't been working.

Did you try uninstalling Cloudmark?