Outlook 2003 just receives, will not send, WHY?

[Guest]

When I initially set up [new user] my email pop account, I recall something
I clicked on thinking I should and then thereafter, email will no longer send
out, it just will receive. Need help please...!

 

[Brian Tillman]

When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Guest]

Well, ok, I get an error message to contact my smtp provider as something
isn't correct. Yo usee it worked before I clicked on something without
totally knowing the outcome [stupid I know] but done nonetheless. I'll try
and send out again to capture the exact error message so I can itellignetly
respond to your question.

Thanks for answering my question and attempting to help me.

OK, this time my test message to send out went directly into the Outbox and
when I try to Send/Receive All, nothing happens to the outgoing message, it
just sits in the Outbox. Does that help you help me?

When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Guest]

Brian,

You need to Use the POP incoming as the POP3 Incoming mail server information.

Then you need to use your ISP as your outgoing SMTP (whoever that is, not
necessarily the POP outgoing). It is confusing at best. That should take
care of it.

Then remember you may have to set up rules after that to get the mail to POP
into that a/c too.

I am finding other issues setting up my pop a/c with folders and all the
subfolders, depending on which a/c I have popped. Outlook is a powerful
program!

I am working on this for myself right now.
Kind regards,
--
Pearl4949

When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Guest]

Well Pearl, I must I don't understand what you said there except I'm trying
to use my outgoing ISP SMTP server info to send out my email. Try remembering
I had it working at one time until I clicked on some security option and then
I could no longer send ermail out, just receive it.

Could we have Brian come back into this conversation - PLEZ!???

Brian,

You need to Use the POP incoming as the POP3 Incoming mail server information.

Then you need to use your ISP as your outgoing SMTP (whoever that is, not
necessarily the POP outgoing). It is confusing at best. That should take
care of it.

Then remember you may have to set up rules after that to get the mail to POP
into that a/c too.

I am finding other issues setting up my pop a/c with folders and all the
subfolders, depending on which a/c I have popped. Outlook is a powerful
program!

I am working on this for myself right now.
Kind regards,
--
Pearl4949

When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Guest]

That is what happens to the original account, you will receive mail into it
and now it is popping into the Outlook account. That is what is happening to
me also. I am receiving mail into my MSN dialup account.

You have to have a paid either server/ or internet/msn account. Which you
probably do.

Then when I had called Outlook the other day, she set up the isp account and
the pop account in Outlook under the personal folders. Then she made some
rules and that popped the e-mails over. But the original dialup account
will be able to receive only, NOT send out replies.

I fiddled with that and RUINED it.....I have to call back again.

I am going to lunch. If you have a business account and you need to get
into it. Just try disconnecting the info in the Outlook a/c and see if your
other a/c will not start working again everything should still be on the
system. Come back and work on it later when you have more time and can chat
with Brian......... I need help myself. I am just explaining to you what I
know from my experience.

You have to go out of the program for the changes to take effect.
--
Pearl4949

Well Pearl, I must I don't understand what you said there except I'm trying
to use my outgoing ISP SMTP server info to send out my email. Try remembering
I had it working at one time until I clicked on some security option and then
I could no longer send ermail out, just receive it.

Could we have Brian come back into this conversation - PLEZ!???

Brian,

You need to Use the POP incoming as the POP3 Incoming mail server information.

Then you need to use your ISP as your outgoing SMTP (whoever that is, not
necessarily the POP outgoing). It is confusing at best. That should take
care of it.

Then remember you may have to set up rules after that to get the mail to POP
into that a/c too.

I am finding other issues setting up my pop a/c with folders and all the
subfolders, depending on which a/c I have popped. Outlook is a powerful
program!

I am working on this for myself right now.
Kind regards,
--
Pearl4949

When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Guest]

What I fiddled with were the RULES......

All my accounts went in just fine. I popped my hotmail a/c in. The one I
had problems with was a yahoo a/c. For some reason I couldn't get it to get
it own set of folders, it came in under the Personal Folders that was already
set up and try as I might, that is where it ended up. So I ended up popping
that yahoo a/c under the personal folders, it didn't get it's own set of
personal folders a/c.

She also had me set up my ISP as the default .
For my net passport I sign in on my original named account.

1. Then I set a sub folder under the in box of personal folders for that
pop account.
2. Then I went in and did rules to pop that with Rules & Alerts/Tools
a. on this machine only
b. sent to people
c. (I forget, but it was important) just keep editing till it pops
d. move it to specificied folder

You have to close the account for the rules to take effect, then go back in.

My Pop (both) account are working, just the yahoo one I cannot send from I
think that is because comcast is my outgoing server(everything is relative?)
I believe it also has to do with security/and being able spam, it is a
control feature (I am not against that).

I think that is the reason why/security. Keeping the ducks in a row.

But you have to realize your original account you still will not beable to
send from that, now that you have transferred to Outlook. You can only
receive. You must keep a paid a/c to keep things popped.

I don't know if I have made any sense/helped you. I don't know the answer
why, I just know that that is the way it works/syncs for pop accounts that
are not MSN/hotmail accounts. You didn't say what type of e-mail a/c it
was......

I still receive my mail in both accounts, MSN Dialup and now Microsoft
Outlook. I have one other issue to resolve, the folder that is on my
computer from the dialup program and they have sent info about that, Onto my
next project.....
Kind regards,

--
Pearl4949

That is what happens to the original account, you will receive mail into it
and now it is popping into the Outlook account. That is what is happening to
me also. I am receiving mail into my MSN dialup account.

You have to have a paid either server/ or internet/msn account. Which you
probably do.

Then when I had called Outlook the other day, she set up the isp account and
the pop account in Outlook under the personal folders. Then she made some
rules and that popped the e-mails over. But the original dialup account
will be able to receive only, NOT send out replies.

I fiddled with that and RUINED it.....I have to call back again.

I am going to lunch. If you have a business account and you need to get
into it. Just try disconnecting the info in the Outlook a/c and see if your
other a/c will not start working again everything should still be on the
system. Come back and work on it later when you have more time and can chat
with Brian......... I need help myself. I am just explaining to you what I
know from my experience.

You have to go out of the program for the changes to take effect.
--
Pearl4949

Well Pearl, I must I don't understand what you said there except I'm trying
to use my outgoing ISP SMTP server info to send out my email. Try remembering
I had it working at one time until I clicked on some security option and then
I could no longer send ermail out, just receive it.

Could we have Brian come back into this conversation - PLEZ!???

Brian,

You need to Use the POP incoming as the POP3 Incoming mail server information.

Then you need to use your ISP as your outgoing SMTP (whoever that is, not
necessarily the POP outgoing). It is confusing at best. That should take
care of it.

Then remember you may have to set up rules after that to get the mail to POP
into that a/c too.

I am finding other issues setting up my pop a/c with folders and all the
subfolders, depending on which a/c I have popped. Outlook is a powerful
program!

I am working on this for myself right now.
Kind regards,
--
Pearl4949


:


When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Brian Tillman]

Brian,

You need to Use the POP incoming as the POP3 Incoming mail server
information.

Tell the original poster, not me.

 

[Brian Tillman]

Well, ok, I get an error message to contact my smtp provider as
something isn't correct.

And the exact text of that message is?

 

[Guest]

Brian, forgive me, I have health problems and you are right, I was in a rush
and not paying attention when posting. I have chronic pain constantly
hitting my brain and I end up being not very functional. I am sorry. I will
send him a quick e-mail to look at what I have posted. Much appreciated.
Kind regards,

 

[Guest]

Hi Rabbstersocal,
I am sorry, please see my post to Brian. I tried to explain it the best I
know how from my experience. I think you really need to talk with Brian to
get things straight.
Then if things are still not working.......
Outlook is a wonderful program. I think you need to call your isp 2nd /or
Microsoft & get clear just on how Microsoft Outlook works, how many e-mail
accounts you get with it, do you have to pay for it? How many e-mail
accounts do you have to pay for....those are the types of questions you want
to ask specifically.

Then I would get a tech to help.....if you can't get it to work.

You might save yourself a lot of time if you get the Tech help and have your
questions written down.

--
Pearl4949

Well Pearl, I must I don't understand what you said there except I'm trying
to use my outgoing ISP SMTP server info to send out my email. Try remembering
I had it working at one time until I clicked on some security option and then
I could no longer send ermail out, just receive it.

Could we have Brian come back into this conversation - PLEZ!???

Brian,

You need to Use the POP incoming as the POP3 Incoming mail server information.

Then you need to use your ISP as your outgoing SMTP (whoever that is, not
necessarily the POP outgoing). It is confusing at best. That should take
care of it.

Then remember you may have to set up rules after that to get the mail to POP
into that a/c too.

I am finding other issues setting up my pop a/c with folders and all the
subfolders, depending on which a/c I have popped. Outlook is a powerful
program!

I am working on this for myself right now.
Kind regards,
--
Pearl4949

When I initially set up [new user] my email pop account, I recall
something I clicked on thinking I should and then thereafter, email
will no longer send out, it just will receive. Need help please...!

What happens when you try?

 

[Guest]

Hi there, I finally found some information. But it applies to the e-mail
account I popped. You need to search your ISP for POP3 and get their
instructions. Read them word for word and follow the instructions.

I did this for the biz mail account a/c.
http://help.yahoo.com/help/us/bizmail/pop/pop-22.html It had listed all
the instructions I needed.

Remember your SMTP server for outgoing mail has to MATCH your ISP. Then
follow instructions word for word. If you don't understand, ask Brian to
explain further.
I hope you have your e-mail working soon....Kind regards, Pearl

 

[Guest]

Brian -

Here is the wording on the error message...

"Send test e-mail message: Outlook could not connect to the outgoing mail
server[SMTP] . The problem could be your SSL or port settings for the
outgoing server. Verify your port settings under more settings on the advance
tab."

As I have said in the beginning, the email program was working in the very
beginning. It wasn't until a few outgoing messages had already been sent out
that something [i don't recall what it was at the moment] and I clicked on it
and since then, it will not send...!

Pearl4949 seems hell bent on helping me, but I would rather you help me
Brian, is that possible..? She doesn't even know who she is writing to, Oops.

I thought if maybe I adjust the the email name from (e-mail address removed) [not
real-example only] adding to an email name like (e-mail address removed), save that
one and then make a new email address like (e-mail address removed) and save that one,
then delete the bad set up and then try using the new real, will that work
for me..?

Sorry if my creative thinking is all wrong, just rying to expedite this
process.

TIA,

rabbstersocal
-------------------------------------------------------------------------------------

 

[Brian Tillman]

"Send test e-mail message: Outlook could not connect to the outgoing
mail server[SMTP] . The problem could be your SSL or port settings
for the outgoing server. Verify your port settings under more
settings on the advance tab."

If, after verifying all the SMTP settings and making sure your firewall
allows Outlook to connect to the Internet, if it still doesn't work, then
start with a brand new mail profile, adding your account in from scratch
(you can use your existing PST so you won't lose anything). If that doesn't
work, I'm at a loss to explain what's wrong.

 

[Guest]

Brian - What "existing PST" mean exactly, please?

"Send test e-mail message: Outlook could not connect to the outgoing
mail server[SMTP] . The problem could be your SSL or port settings
for the outgoing server. Verify your port settings under more
settings on the advance tab."

If, after verifying all the SMTP settings and making sure your firewall
allows Outlook to connect to the Internet, if it still doesn't work, then
start with a brand new mail profile, adding your account in from scratch
(you can use your existing PST so you won't lose anything). If that doesn't
work, I'm at a loss to explain what's wrong.

 

[Brian Tillman]

Brian - What "existing PST" mean exactly, please?

Your Personal Folders file - the one containing your Inbox, Calendar,
Contacts, and all your other Outlook data.

 

[Guest]

thank you for that explanation, I'll get to work on your suggestions how to
fix it.
Will let you know the outcome, but it may be about 10 days or so, I'm now
over 400 miles from that computer, fyi.