outlook 2003 freezes up while getting email

  • Thread starter Thread starter donnamarie
  • Start date Start date
D

donnamarie

task manager says that outlook.exe is using 100 % and will not respond when I
try to delete messages or do anything.
Please help!!!!!!!!!!!!
 
donnamarie said:
task manager says that outlook.exe is using 100 % and will not respond when I
try to delete messages or do anything.
Please help!!!!!!!!!!!!
Click to expand...

Disable e-mail scanning in your antivirus program. Sometimes that is
insufficient and you instead have to uninstall the antivirus program and
then do a custom install but NOT select to include e-mail scanning.

Start Outlook in its safe mode ("outlook.exe /safe"). If that works,
you have an add-on that loads in normal mode that causes the problem.
 
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