Outlook 2003 Find/Search Problem

[news.microsoft.com]

I have had a handful of users report to me that their search results when
using the Find feature in Outlook are incomplete. After examining a few
machines, I can confirm that Find seems to be incomplete, in fact, it seems
to stop about a week into the past, regardless of how far back a user may
have email.

I know I could install a 3rd party app to address this, but I want to know
why the built-in Find feature seems to be corrupt (or perhaps the mailbox is
corrupt?)

Anyone seen this before and have a solution to repair it?

WinXP SP2
Office XP, Outlook 2003, latest SP for each
Exchange server 2003 SP2

Thanks.

 

[Milly Staples [MVP - Outlook]]

Is this using advanced find? If yes, check the parameters to ensure it says "anytime" and not last week or last 7 days or whatever.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, news.microsoft.com asked:

| I have had a handful of users report to me that their search results
| when using the Find feature in Outlook are incomplete. After
| examining a few machines, I can confirm that Find seems to be
| incomplete, in fact, it seems to stop about a week into the past,
| regardless of how far back a user may have email.
|
| I know I could install a 3rd party app to address this, but I want to
| know why the built-in Find feature seems to be corrupt (or perhaps
| the mailbox is corrupt?)
|
| Anyone seen this before and have a solution to repair it?
|
| WinXP SP2
| Office XP, Outlook 2003, latest SP for each
| Exchange server 2003 SP2
|
| Thanks.