Outlook 2003 fails to search directly from shortcuts before first opening it

[CZorzella]

After upgrading from Outlook XP to Outlook 2003 it fails to perform advanced
searches by right clicking shortcuts pointing to containers from inside
mailboxes other than the default Exchange mailbox. If you do the same
operation by first opening the shortcut and then selecting the advanced
search option, then Outlook performs the task as expected. In case that you
try to reproduce the sequence described above by selecting an item from the
folder list instead of the shortcut, then we have no problems.

The computers we used in these testing are XP Professional with Office 2003
connected to a SBS 2000 server. It's important to mention that we have this
problem ever since we started using office 2003 and even
though we stay pretty current on all Windows updates, the problem remains.

This Outllok 2003 behaviour is diferent to all previous versions; It seems
that Outlook only logs into Exchange Server when an specific mailbox is
manually requested by the user. If that is so, it is failing to perform the
log by first selecting advanced search before actually opening the container.


Any help would be greatly appreciated.

 

[publico]

The following code as provided by Sue Mosher resolves the problem by
implementing a VBA script. Please refer to
http://www.outlookcode.com/threads.aspx?forumid=2&messageid=16311 for
details.

Sub TouchAllStores()
On Error Resume Next
Set ns = Application.GetNamespace("MAPI")
For Each store in ns.Folders
' get the first folder
Set folder = store.Folders(1)
' get the number of items in that folder
count = folder.Items.Count
Next
End Sub

CZorzella