Outlook 2003 Exchange 2003 View who emai is To

G

Guest

I have an Exchange 2003 mail box for a user who receives email for many email
address (ie, (e-mail address removed), (e-mail address removed), (e-mail address removed))

They all flow into his Inbox correctly however he can't tell who the
messages were orginiall sent to. I would think that the To field would show
who the message was to. It only shows his default mail address.

I have the requirement to possibly reply to messages using the original to
email address. ie joe@domain replies as joe@domain and joe@anotherdomain
replies as (e-mail address removed).

How in the world is this accomplished?
 
D

Diane Poremsky [MVP]

You'll need separate inboxes for best results, as Exchange has no way to
know which address it was sent to. This is also a good use for public
folders. In either case, add send as permissions to the mailbox or folders
and the user can send as those addresses.

I use a SMTP script (from vamsoft.com) to add an x-header with the To
address - it doesn't show in the inbox, but I could use rules to flag or
views to color the messages based on that information in the header.

To send using other addresses you'll need to add mail accounts - I
recommend IMAP accounts so you don't accidentally download messages off the
server - then choose that account when you send. If you use public folders
or additional mailboxes, you won't need an IMAP account - just add the
mailbox as a secondary mailbox and with send as permission, the user just
needs to hit reply.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
 
G

Guest

Hi Diane,

This works perfect for replying to messages in mailboxes that are opened as
additional mailboxes in Outlook. The From field shows that its coming from
that additional mailbox.

However, this doesn't work when composing a new message. When composing a
new message, you cannot get the From field to display and it's not an option
in the View menu.

This presents a problem if the user wants to compose a new message and send
as another user.

Thanks for your help!

Dan


Diane Poremsky said:
You'll need separate inboxes for best results, as Exchange has no way to
know which address it was sent to. This is also a good use for public
folders. In either case, add send as permissions to the mailbox or folders
and the user can send as those addresses.

I use a SMTP script (from vamsoft.com) to add an x-header with the To
address - it doesn't show in the inbox, but I could use rules to flag or
views to color the messages based on that information in the header.

To send using other addresses you'll need to add mail accounts - I
recommend IMAP accounts so you don't accidentally download messages off the
server - then choose that account when you send. If you use public folders
or additional mailboxes, you won't need an IMAP account - just add the
mailbox as a secondary mailbox and with send as permission, the user just
needs to hit reply.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Ken said:
I have an Exchange 2003 mail box for a user who receives email for many
email
address (ie, (e-mail address removed), (e-mail address removed), (e-mail address removed))

They all flow into his Inbox correctly however he can't tell who the
messages were orginiall sent to. I would think that the To field would
show
who the message was to. It only shows his default mail address.

I have the requirement to possibly reply to messages using the original to
email address. ie joe@domain replies as joe@domain and joe@anotherdomain
replies as (e-mail address removed).

How in the world is this accomplished?
 
G

Guest

Hi all

I am having this problem too. I run a business with many branches and at
times need to know what address the sender used to get to me. As for replying
with the correct address I use POP accounts (with SMTP of my ISP) for each of
the 'branches' addresses for me. When I need to send from an address other
than my default, I just change to the correct 'account' i need.

As for the incoming 'to' address: I know that exchange 'knows' this as it is
in the internet header and users of Entourage on the Mac will know that the
chosen full address shows in the 'to' field there. There must be a way of
turning it on in outlook.

Why I am not using Entourage? I need to work with delegates and can't do
this with my exchange provider and Entourage. I also do not want to pay for
individual mailboxes for each address as I pay per box.

I hope there is a solution out there.

Regards

Ross

Danno said:
Hi Diane,

This works perfect for replying to messages in mailboxes that are opened as
additional mailboxes in Outlook. The From field shows that its coming from
that additional mailbox.

However, this doesn't work when composing a new message. When composing a
new message, you cannot get the From field to display and it's not an option
in the View menu.

This presents a problem if the user wants to compose a new message and send
as another user.

Thanks for your help!

Dan


Diane Poremsky said:
You'll need separate inboxes for best results, as Exchange has no way to
know which address it was sent to. This is also a good use for public
folders. In either case, add send as permissions to the mailbox or folders
and the user can send as those addresses.

I use a SMTP script (from vamsoft.com) to add an x-header with the To
address - it doesn't show in the inbox, but I could use rules to flag or
views to color the messages based on that information in the header.

To send using other addresses you'll need to add mail accounts - I
recommend IMAP accounts so you don't accidentally download messages off the
server - then choose that account when you send. If you use public folders
or additional mailboxes, you won't need an IMAP account - just add the
mailbox as a secondary mailbox and with send as permission, the user just
needs to hit reply.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Ken said:
I have an Exchange 2003 mail box for a user who receives email for many
email
address (ie, (e-mail address removed), (e-mail address removed), (e-mail address removed))

They all flow into his Inbox correctly however he can't tell who the
messages were orginiall sent to. I would think that the To field would
show
who the message was to. It only shows his default mail address.

I have the requirement to possibly reply to messages using the original to
email address. ie joe@domain replies as joe@domain and joe@anotherdomain
replies as (e-mail address removed).

How in the world is this accomplished?
 

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