Outlook 2003 - Email "view" percentage change upon opening

[Gina]

Sometimes (only sometimes) when I open an email, the view (or zoom) is at
40%. How can I prevent that? And why does it happen?

(Thank you in advance)

 

[Roady [MVP]]

For which version of Outlook?
Do you open the message via a double click to open it in its own window?

 

[Gina]

Outlook 2003...and I open it with a double-click, which opens it in its own
window.

 

[Roady [MVP]]

View-> Text Size-> Normal
Note that the text size is shared with how you have it set in Internet
Explorer.

 

[Gina]

That's not it. And it only happens sometimes. The text doesn't actually
change, it's the zoom that keeps changing.

 

[Roady [MVP]]

Which zoom factor where?
What do you do this happens?

 

[Gina]

It's either the "Standard" toolbar or the "Outlook Read Mail" tool bar. When
this happens, I change the 40% to 100% and then it's fine. But I don't want
to have to keep doing that.

 

[Roady [MVP]]

Aha, we're talking about Rich Text Formatted messages here?
The Zoom factor is inherited from your setting in Word. If you closed Word
the last time in Zoom Factor 40% then the next time you open a message it
will also be in this zoom factor. You can easily work around this by
disabling the option to use Word for reading Rich Text messages;
Tools-> Options-> tab Mail Format

Please note that in general Rich Text Format shouldn't be used as the
message format unless you have a very specific need to do so. Consider using
HTML instead.

 

[Gina]

Thank you. I will give it a try!

Aha, we're talking about Rich Text Formatted messages here?
The Zoom factor is inherited from your setting in Word. If you closed Word
the last time in Zoom Factor 40% then the next time you open a message it
will also be in this zoom factor. You can easily work around this by
disabling the option to use Word for reading Rich Text messages;
Tools-> Options-> tab Mail Format

Please note that in general Rich Text Format shouldn't be used as the
message format unless you have a very specific need to do so. Consider using
HTML instead.

 

[Roady [MVP]]

You're welcome!

Thank you. I will give it a try!