Outlook 2003 Crashes When Dismissing Tasks And Calendar Reminders

[Blaine]

In the past day or two, my copy of Outlook 2003 crashes everytime I try to
"snooze" or "dismiss" a calendar reminder or delete -- or check as "complete"
-- a task item. Everything else in the program is working properly. Before
this, the program had been stable for months.

I'm running Windows XP Pro on a very capable, newer PC. I've tried the
"cleanreminders" switch without success.

Any help you can offer would be GREATLY appreciated.

 

[Brian Tillman [MVP - Outlook]]

In the past day or two, my copy of Outlook 2003 crashes everytime I try to
"snooze" or "dismiss" a calendar reminder or delete -- or check as
"complete"
-- a task item. Everything else in the program is working properly.
Before
this, the program had been stable for months.

I'm running Windows XP Pro on a very capable, newer PC. I've tried the
"cleanreminders" switch without success.

Any help you can offer would be GREATLY appreciated.

I'd try a new mail profile and the Inbox Repair Tool.

 

[K. Orland]

Hello

Have you tried scanning your PST for errors:

http://www.howto-outlook.com/faq/aboutpst.htm

 

[Blaine]

Dear Kathleen:

I tried this, and Scanpst.exe did find and correct errors in my Outlook.pst
file. However, this did not cure the problem. Do you have any other
suggestions? Thanks so much for your help!

Blaine

 

[Blaine]

Dear Brian:

I tried this, and Scanpst.exe did find and correct errors in my Outlook.pst
file. However, this did not cure the problem. I'm not certain what you mean
by "try a new mail profile". Can you please tell me how to do this? (I'm
pretty computer saavy, but I'm not very experienced with Outlook.)

Thanks so much for your help!

Blaine

 

[K. Orland]

If an error or errors were found, scan again until the scan comes up clean.
Then try again. If that doesn't work, then recreate your profile for Outlook
to use:

http://www.howto-outlook.com/faq/newprofile.htm

 

[Blaine]

I created a new profile and that worked, Kathleen. Thank you so much!

Blaine

 

[K. Orland]

Brian Tillman is the one who first suggested it. Glad it worked for you.

 

[Brian Tillman [MVP - Outlook]]

I tried this, and Scanpst.exe did find and correct errors in my
Outlook.pst
file. However, this did not cure the problem. I'm not certain what you
mean
by "try a new mail profile". Can you please tell me how to do this? (I'm
pretty computer saavy, but I'm not very experienced with Outlook.)

See this: http://www.howto-outlook.com/faq/newprofile.htm