Outlook 2003 cannot change profiles without restarting Windows XP

[Guest]

I want to switch to another profile, so I close/exit Outlook current profile,
but when I go to open Outlook again it opens into profile just exited rather
than giving me the option to switch to another profile.

 

[Milly Staples [MVP - Outlook]]

Sounds like Outlook does not terminate - check task manager to see if there is an instance of outlook.exe still running. Some common reasons why Outlook will not shut down completely when you click either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KDM asked:

| I want to switch to another profile, so I close/exit Outlook current
| profile, but when I go to open Outlook again it opens into profile
| just exited rather than giving me the option to switch to another
| profile.