Outlook 2003 & Bus Contact Manager incompatibility issue

[Guest]

I have installed Bus Contact Manager on my new Sony VAIO laptop and tried to
use it for the n'th time tonight without success.

The booklet states to start use you need to click on New and select
ACCOUNT...but that doesn't appear as one of the options EVER!!!

So, resorted to looking at Microsoft Support to help me out...it's 1.10am so
no phones manned. Looked at website, entered my product number and it isn't
supported by Microsoft (only had it 3 months - Windows XP 2003) but by
SONY....what is going on??

Anyone got any suggestions on how I resolve the issue?
Have installed, removed and re-installed Bus Contact Manager now but no
success.

Thanks
Fi

 

[Patricia Cardoza [Outlook MVP]]

Ok, let's start with the basics.

1. What type of mail account do you have?
2. Do you see the Business Tools menu in Outlook (should be next to the Help
menu)


--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza