Outlook 2002 (XP) - High Importance email causes three (3) loud beeps

[jpollard444]

Hi!

Does anyone have any ideas concerning what is going on?

I am running Win XP with Outlook 2002.
When I receive an email marked with High Importance, the
machine beeps (brays!) loudly and annoyingly three (3)
times.
I have looked thru Google, the KB, and all the MS Outlook
newsgroup posts for this issue, but I haven't been able
find anything out.

I even did a brute force and just looked for the .wav
file on my computer, but couldn't find it either!

Any help would be greatly appreciated.

FYI - I have already done all of the standard things
(turn off mail notification sound in Control Panel, etc.)

Thanks!
james

 

[Roady]

If you turned of the notification sound in Control Panel you must also
disable it in Outlook;
Tools-> Options-> tab Preferences-> button E-mail Options-> button Advanced
E-mail Options-> option Play a Sound

Also check whether you have a Wizard Rule created that could cause this.

--
Roady
www.sparnaaij.net
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Also Outlook FAQ, How To's, Downloads and more...

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[jpollard444]

Thanks for the tip, but both of those are set (turned
off) and it is still making the beep-beep-beep sound.

james

 

[Roady]

Any add-ins perhaps? See if it still happens when you start Outlook in safe
mode.

To do this;
Start-> Run-> "path to outlook.exe" /safe

Also try a repair of Office; Help-> Detect and Repair

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Questions of the month:
-Color Code Your E-Mail Advanced
-Add Sound To Your E-mail

www.sparnaaij.net

-----

 

[Guest]

Roady,

Thanks for the help. That's what it was (an add-in).
The Cisco Unity Viewmail add-in was causing the problem.

Just in case anyone else has the same problem:

1. Open Outlook.
2. Go to Tools -> Options.
3. Click on Viewmail Options.
4. Click on the second tab, Notification.
5. Uncheck "Play urgent sound notification."

Roady,
Thanks again for all the help!!!

james

 

[Roady]

You're welcome! Good to hear you got rid of the anoying beeps! ;-)

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Questions of the month:
-Color Code Your E-Mail Advanced
-Add Sound To Your E-mail

www.sparnaaij.net

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