outlook 2002 won't run

[Guest]

i have reinstalled outlook 2002 on my dell pc(windows xp sp2) and when i try
to open the program i get an error message stating "unable to open your
default email folders". When i click on 'retry' it then askes "would you like
to open your default File System folder instead". If i click on no, nothing
further happens; if i click on yes it then goes to My Computer, with no
further instructions. Any suggestions? Thanks!
Kent

 

[BillR [MVP]]

Try creating a new profile via the Mail icon in Control Panel.

 

[Guest]

BillR,
thanks for your response!
i may have a system problem as when i tried clicking on the mail icon i
received the following message, quote you need more memory or system
resources. close some windows and try again unquote. i had no other windows
open at the time.
Kent

 

[BillR [MVP]]

What level of service pack is installed? I'd try the latest.

 

[Guest]

Bill,
i'm having some operating system problems that are preventing me from
updating. will try downloading the latest sp when this is fixed. thanks
again for the suggestions/help.
Kent