Outlook 2002 won't allow incoming HTML messages

G

Guest

Why can't Outlook 2002 be set to allow incoming messages to show HTML and
graphics? I've (1) checked, rechecked, and reset all appropriate settings,
(2) installed all services packs, patches, and security updates, (3) and
tried the "repair" function. Nothing works. I can't change formatting
either (grayed out), though I have full rights to the PC and client. My
ISP/mail provider is not doing this since I can get HTML in incoming messages
through the webmail client.
 
G

Guest

Do you have any add-ins installed? Try running Outlook in safe mode (which
disables any add-ins) and see if you still have the same problem.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 

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