Outlook 2002 vs. WinXP-SP2 -- Send/Receive Errors

[John C. Bunnell]

Strange problem. I am running Outlook 2002 on a WinXP/Home system, and
acquired Service Pack 2 for WinXP via auto-update yesterday.

Now Outlook 2002 won't send or receive mail on any of the three accounts I
have set up; I consistently get "unknown error" messages. One of the two
accounts returns 0x80046800 as the unknown error, the other two return
0x80040813. The problem does *not* appear to be a firewall issue, as
disabling the new Windows Firewall doesn't help, nor does adding OUTLOOK.EXE
to the firewall's exception list. I have been prowling in the Knowledge
Base and on the general support pages for both Outlook and WinXP SP2 -- the
Office Update engine reports that I'm up to date on patch downloads -- but
haven't found anything that appears to address this issue.

Suggestions?

--
= John C. Bunnell
= (e-mail address removed)
= http://www.sff.net/people/jcbunnell/
= http://www.livejournal.com/users/djonn/

"It's only fair to warn you, I've been trained by one of
the greatest martial arts masters in all Kurdistan. If you try to
lay a hand on me I'll have to club you with a rubber fish."
-- Twenty-Nine Words for Snow

 

[Davy-D]

I seem to have problems, but only sometimes with my Outlook 2000 on my Wiin
XP + SP2 system since I downloaded the update.
My error message I believe says "cannot find the server."
Sometimes my email remains in the outbox, but if I close Outlook and re-open
it might send.
David Elliott.

 

[John C. Bunnell]

I seem to have problems, but only sometimes with my Outlook

2000 on my Wiin XP + SP2 system since I downloaded the update.

Don't know what your issue is -- a Windows Firewall setting, maybe ? -- but
mine has turned out to *not* be an SP2 problem after all, at least not
directly -- I finally got a different error on attempting to send a message
that prompted me to run the Inbox Repair Tool (duh!), and that appears to
have fixed matters.

--
= John C. Bunnell
= (e-mail address removed)
= http://www.sff.net/people/jcbunnell/
= http://www.livejournal.com/users/djonn/

"It's only fair to warn you, I've been trained by one of
the greatest martial arts masters in all Kurdistan. If you try to
lay a hand on me I'll have to club you with a rubber fish."
-- Twenty-Nine Words for Snow