Outlook 2002- undesirable popup window

[Guest]

I have outlook 2002 running on vista. I had few accounts initiated on it. But
before those could be activated on start of it gave message “A program is
trying to access e-mail address you have stored in outlook. Do you want to
allow this? If this is unexpected it may be virus & you should choose “Noâ€.

I reviewed the discussion groups & thought service pack 1,2 &3 should fix
the problem. But I feel that these service packs are not on down load menu.

Can any one help me.. It has given many sleepless nights so far.

Thanks

Kumar

 

[BillR [MVP]]

Firstly, Outlook 2002 is not supported on Vista. That might be part of your
problem. Read here for possible issues:
http://www.outlook-tips.net/howto/vista.htm

If the above isn't the cause of this problem then you'll need to check what
is. Something is trying to access your address book. It could be a virus, an
add-in or some third party utility.
Scan for viruses, disable add-ins then, if the problem stopped, add them
back one at a time to determine which one is causing the problem. Check on
what 3rd party programs you have installed that might be trying to send
email.

This more than likely isn't a "bug" but a security measure or an
incompatibility.

 

[Guest]

Thanks Bill,
I had run AV programme PC-cllien. It didn't detect it.
I read somewhere that it was security problem on outlook 02. Microsoft had
launched service pack 2 & 3 for this. I couldn't down load it.
Secondly, if I uninstall outlook 02 & install 03, how should I save mails to
be seen later in 03.

 

[BillR [MVP]]

Your main Outlook data should be stored in a PST file usually named
Outlook.pst. Look here for the location:
http://support.microsoft.com/kb/287070
Usually, the data will migrate ok. You can back it up if you like just to be
sure.