Check in Task Manager to see if Outlook has completely exited. Some common
reasons why Outlook will not shut down completely when you click either the
X or Exit:
1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.
7. Infuzer
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, MSG asked:
| I did have the Palm in the cradle, however after taking both of them
| out and trying the process again, there was no difference. It
| continues to go back to the last profile that was chosen. Thanks.
|
|
| "Brian Tillman" wrote:
|
||
||| I tried that and it worked, but only one time. After making the
||| change I went to Outlook and it let me pick the user. Then when I
||| exited and opened it again, it opened with the profile I chose last
||| time. I can't seem to get it to always ask me upon opening. I
||| think I chose something within Outlook, not the Control Panel, that
||| did this, but I just can't seem to undo it. Thanks.
||
|| Do you have the Palm cradled? That will stop Outlook from asking
|| for a profile because the original profile will remain open while
|| the PDA is cradled.
|| --
|| Brian Tillman [MVP-Outlook]