Outlook 2002 sound problem

[Guest]

I am trying to get Outlook to play a cool .wav file I downloaded for when I
receive new mail.

I went to the sounds section under the control panel and I set the "new
mail" notification to play the .wav file, but when I get new mail, it still
just beeps at me.

Can anyone help?

Robert

 

[Vince Averello [MVP-Outlook]]

Double check the list of events. In my list there were multiple New Mail
type events. Assign the sound to all of them as a test.

 

[Guest]

I do not have multiple New Mail events.

Double check the list of events. In my list there were multiple New Mail
type events. Assign the sound to all of them as a test.

 

[Vince Averello [MVP-Outlook]]

It's a long shot but make sure the sound option is checked here: Tools menu

 

[Guest]

The sound option is checked under Tool>Options>E-Mail Options>Advanced
E-Mail Options>Play a Sound.

Under the Control Panel>Sounds Speech and Audio Devices>Sounds and Audio
Devices>Sounds>New Mail Notification, I have my cool .wav file. I tested it
there and it plays fine.

I still get this annoying beep when new mail arrives!!!

 

[Vince Averello [MVP-Outlook]]

Odd... if you create a rule that plays the WAV does it work?

 

[Guest]

Create a rule? How do I do that?

Robert

Odd... if you create a rule that plays the WAV does it work?

 

[Vince Averello [MVP-Outlook]]

Tools menu > Rules Wizard

 

[Guest]

I tried to set the rule, but it forced me to receive a message each time a
new message arrived.

 

[Vince Averello [MVP-Outlook]]

I'm not sure what you mean by "forced me to receive a message each time a
new message arrived". Do you mean that a dialog showed up for each message?
What sort of rule did you setup?

 

[Guest]

Yeah, a message showed up on the screen each time new mail arrived. I
couldn't find a way to eliminate that part of the rule. It made me say
whether the message was of high, medium, or low importance too.

I give up.

 

[Vince Averello [MVP-Outlook]]

OK, you can create a simple rule with no criteria (simply click through that
part of the creation and confirm you want it that way) and only choose the
sound action and no other action.