Outlook 2002 RPC call - reboots machime

[Steve Hull]

I have a remote user who has a WINXP machine with Outlook
2002. Had an issue with the motherboard, local vendor had
him format drive. Clean install of OS and Office, no
problems. Set up his VPN connection and his Exchange
Server mail settings in outlook. He has connected via both
dial up and DSL. Gets on VPN connection fine, but when
opens outlook to sync up or does manual send/receive, PC
pus up error message of "RPC call, your system will reboot
in 30 seconds. Please close all programs". Countdown then
starts and system shuts down. NO CANCEL BUTTON to stop the
error message, and the sync never finishes. Outlook has
normal default settings in setup files. Have replaced
personal folders and offline file in attempt to resolve
issue. No luck so far. No other e-mail accounts set up in
outlook.Any suggestions?

 

[BenignVanilla]

I have a remote user who has a WINXP machine with Outlook
2002. Had an issue with the motherboard, local vendor had
him format drive. Clean install of OS and Office, no
problems. Set up his VPN connection and his Exchange
Server mail settings in outlook. He has connected via both
dial up and DSL. Gets on VPN connection fine, but when
opens outlook to sync up or does manual send/receive, PC
pus up error message of "RPC call, your system will reboot
in 30 seconds. Please close all programs". Countdown then
starts and system shuts down. NO CANCEL BUTTON to stop the
error message, and the sync never finishes. Outlook has
normal default settings in setup files. Have replaced
personal folders and offline file in attempt to resolve
issue. No luck so far. No other e-mail accounts set up in
outlook.Any suggestions?

FYI...the msblaster virus has the same symptoms. For what that is worth.

BV.
www.iheartmypond.com

 

[Steve J]

This is definately the BLASTER virus. Nothing to do with
Outlook, its just if you have an internet connection.

Update your antivirus and reboot, you will get some
message when you next restart saying file.exe could not be
found (because the anti-virus wipes it out).

You'll now get this message on every reboot, to stop it,
search the registry for the filename and delete it,
probably under the Run key.

What IS scary is that Microsoft can remotely shut down ANY
users PC and there is nothing you can do about it... oh
what a hacker could do with that info!

Rgds
Steve