Outlook 2002 Error Message

[Derrick]

I have a system here that just had Outlook 2002 installed
on it. Previously it was using Outlook Express 6.0.
After installing Outlook 2002 I get an error message that
says "Unable to open default e-mail folder. The
information store could not be opened.". After clicking
OK it then says "Would you like to open default file
system instead?". If I click yes it opens Outlook and
displays the same thing My Computer displays. If I click
No it closes Outlook. Everything I have found online
searching around seems to relate to using MS Exchange
which this system is not. It is just a stand alone
system connected to a DSL provider. If anyone know what
I can try to fix this would be great! I have tried
uninstalling and reinstalling and installing the new
Outlook Service Packs but nothing worked.

Thanks
Derrick

 

[Brian Tillman]

I have a system here that just had Outlook 2002 installed
on it. Previously it was using Outlook Express 6.0.
After installing Outlook 2002 I get an error message that
says "Unable to open default e-mail folder. The
information store could not be opened.".

You haven't properly configured a mail profile. Use the Mail applet in
Control Panel to do that.

 

[Ray]

Anytime this has happened to me it is always an
authentication problem. Might want to click on test
settings where you have entered your e-mail and password
on the email setup screen (don't have a machine configured
that way in from of me now so I can't walk you down the
road to the screen). If you can't find it let me know.