Outlook 2002 body text font too large

[Guest]

We are using Outlook 2002, with HTML message format, and using Word to edit
email messages. All 20 staff members have Outlook configured that way, but
one person's new messages show the message body text (and signature) much
larger than they should be. When she replies to an email, she has the same
problem. When she sends the email, the receiver sees the text the correct
size. I've checked font size and run detect and repair and I can't solve the
problem. She noticed the change the morning after an automatic Windows
update was installed on her computer. Has anyone run into this problem?

 

[Calvin Luttrell from Projecthunder]

Maureen,

First I'd ask if this situation only happens in Outlook or if Fonts appear
larger in other applications. If someone set the Font size in windows to be
larger then it would look bigger to your user but not the people recieving
it. Font size is set in the display properties. Also when you're drafting a
Text only message the size that it shows in the message window is not
relevelant since there is not formating.

Calvin Luttrell

How e-commerce is done.

http://blog.projectthunder.com
http://www.projectthunder.com

 

[Guest]

It happens only in Outlook.
--
Maureen

Maureen,

First I'd ask if this situation only happens in Outlook or if Fonts appear
larger in other applications. If someone set the Font size in windows to be
larger then it would look bigger to your user but not the people recieving
it. Font size is set in the display properties. Also when you're drafting a
Text only message the size that it shows in the message window is not
relevelant since there is not formating.

Calvin Luttrell

How e-commerce is done.

http://blog.projectthunder.com
http://www.projectthunder.com